Public bug reported:
There is a long-standing bug in CUPS or one of its drivers (PPD files?)
or components (GS?) whereby if you try to print using a printer capable
of A3 (mine are HP K7100 and HP K8600) you always get just an A4-shaped
image in the top left corner of the sheet, with the rest of the image
cut off unprinted (see links to examples below). This also applies when
you try to print an A4 document scaled up ("scale to fit").
This happens in Okular, Evince, qpdfview, and even Adobe Reader 9, on
all Xubuntu releases since at least 12.10 running stock unmodified CUPS
as installed by the system. It continues to happen even if I install
HPLIP (any version, currently 3.15.2)
This may possibly be related to Bug #357732 ("cups always prints with
the default page size") but it is NOT the same bug because it also
occurs if I reconfigure the printer to be an A3 default paper size.
Weirdly, CUPS' test print does print correctly full-page A3.
I have seen -- once only -- a colleague print on my printers and NOT
getting this cropped output, and he was printing from a Mac (also of
course running CUPS) but I need to gain access to a Mac and identify the
PPD file it's using and report back.
To avoid any misunderstanding, this is a photo of an A4 document printed on A3
paper set to "scale to fit" (enlarged):
http://oimelc.ucc.ie/a4-document-printed-enlarged-on-a3-paper.jpg
And this is the same document printed at normal size on A4 paper:
http://oimelc.ucc.ie/a4-document-printed-normalsize-on-a4-paper.jpg
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: a3 a4 cups print
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1517116
Title:
A3 printer is only printing A4's worth of image
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1517116/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
