apport information

** Tags added: apport-collected

** Description changed:

  Hello
  
   I recently tried to  use a hama uzzano keyboard on ubuntu 14.10. This
  is a wireless keyboard. Some times starts working and then suddenly
  stops, but mostly it does not work.
  
   i looked if it was recognized and it is:
  
  lsusb:
  
  pau@traveller:~$ lsusb
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 003: ID 04ca:7012 Lite-On Technology Corp. 
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 003: ID 0930:021d Toshiba Corp. 
  Bus 003 Device 008: ID 04d9:a01c Holtek Semiconductor, Inc. 
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  
  and
  
  dmesg | grep usb (partial)
  
  [ 8974.179356] input: HOLTEK Wireless USB Device as 
/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.0/0003:04D9:A01C.000D/input/input29
  [ 8974.179587] hid-generic 0003:04D9:A01C.000D: input,hidraw0: USB HID v1.10 
Keyboard [HOLTEK Wireless USB Device] on usb-0000:00:14.0-1/input0
  [ 8974.191755] input: HOLTEK Wireless USB Device as 
/devices/pci0000:00/0000:00:14.0/usb3/3-1/3-1:1.1/0003:04D9:A01C.000E/input/input30
  [ 8974.192062] hid-generic 0003:04D9:A01C.000E: input,hidraw1: USB HID v1.10 
Mouse [HOLTEK Wireless USB Device] on usb-0000:00:14.0-1/input1
  
  i tried to solve the problem as it is explained here
  
  http://askubuntu.com/questions/160329/usb-keyboard-works-occasionally
  
  but it did not works. What can i do, i suppose this is a bug, do you
  need extra information?
  
  (it works with windows)
  
  thanks
+ --- 
+ ApportVersion: 2.17.2-0ubuntu1.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  pau        1280 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.04
+ HibernationDevice: RESUME=UUID=9851a310-6e1c-4a16-878f-a11229fe078f
+ InstallationDate: Installed on 2015-02-10 (102 days ago)
+ InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
+ MachineType: TOSHIBA SATELLITE C855-280
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic 
root=UUID=f42474bc-40ff-4e65-bd9d-4b283801f390 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
+ RelatedPackageVersions:
+  linux-restricted-modules-3.19.0-18-generic N/A
+  linux-backports-modules-3.19.0-18-generic  N/A
+  linux-firmware                             1.143.1
+ Tags:  vivid
+ Uname: Linux 3.19.0-18-generic x86_64
+ UpgradeStatus: Upgraded to vivid on 2015-04-24 (30 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 07/17/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: 6.70
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: PLCSF8
+ dmi.board.vendor: Intel
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: OEM Chassis Manufacturer
+ dmi.chassis.version: OEM Chassis Version
+ dmi.modalias: 
dmi:bvnInsydeCorp.:bvr6.70:bd07/17/2013:svnTOSHIBA:pnSATELLITEC855-280:pvrPSCBWE-0D400MCE:rvnIntel:rnPLCSF8:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
+ dmi.product.name: SATELLITE C855-280
+ dmi.product.version: PSCBWE-0D400MCE
+ dmi.sys.vendor: TOSHIBA

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1408118/+attachment/4403364/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1408118

Title:
  hama uzzano keyboard do not work properly

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