I'll reply. I know the tech support game, and one of the most frustrating
aspects of it is that the strategy of demanding more troubleshooting from
users is used as a way to avoid having to deal with a design flaw in the
tool that generated the message. For the Update Manager to generate a
message "untrusted packages found" and then quit with no more information
that that is the real problem here, not that users need to figure out which
logs to search, they shouldn't have to.  It should provide a list to the
offending packages, even just to the syslog, but tell the user where to
look for them. and it should advise what to do, update or uninstall some
packages. The behavior of the Update Manager in this case is more like
Windows prior to Vista.

I have recently realized why most Linices will never replace Windows
installs and why if Macintosh hardware were half its price that OS X could
destroy Linux. it is because in the case of Windows and Mac, that the
vendor controls the hardware platform, Windows drivers being critical in
the former, but in the latter, a huge effort is made to ensure that the
configuration of UNIX-like tools in OS X is ironclad before it ships. This
will kill Linux in competing for the mass market now held by Windows and
Apple. Oh sure, it is easy to be elitist and say that you have to use the
shell and be a UNIX sysadmin to really use Linux, but that is but an excuse
for not having ironclad configurations of your core products? Update
manager is a core product, and maybe if you can't get some control over
that, you shouldn't be in the business. All it would take to wipe you off
the face of the earth is for Macintosh to become as cheap as other PCs
because on a par "It Just Works".

I have other complaints about Ubuntu, like why ipython is so down-rev for
12.04, ipython notebook being so significant that it could end the window
manager wars. With good browser support of programming environment and
shells, who needs a full featured window manager? I am using Anaconda,
which is huge, but it is better than what Ubuntu ships and it is  annoying
to have to use it in my files. It would blow quota if I had to live with
that.

Oh I know that the last paragraph and this one will elicit the response to
open separate bug reports on them, and I may, but another example of poor
support is that the Debian Document Viewer on 14.04 fails because the
apache2 config for dww points to the wrong place for the scripts it uses.
This is a conflict between what Ubuntu 14.02 uses and the upstream Debian
config. The issue is easily fixed by editing the apache file, but this is
the sort of thing which should be caught by Connicall and not exposed to
the user. This is the sort of thing would could never happen on an OS X
install and is why if the reality of platform cost were to change that
Ubuntu would be put out of market share and that Linux in general could go
into disuse.


On Tue, Jul 29, 2014 at 1:06 AM, Matthew Paul Thomas <m...@canonical.com>
wrote:

> Eugene, Launchpad's use of the term "Triaged" is misleading. Here it
> means that "the bug report contains all information a developer needs to
> start work on a fix". <https://help.launchpad.net/Bugs/Statuses>
>
> This bug report is not "Triaged" because it does not contain reliable
> steps to reproduce the problem. If you can work out those steps --
> ideally starting from a brand-new Ubuntu installation -- please update
> the description to include them. Thanks!
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (774393).
> https://bugs.launchpad.net/bugs/705988
>
> Title:
>   [master] Untrusted packages can not be installed
>
> Status in “software-center” package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Binary package hint: software-center
>
>   This is the master bug report for software-center not being able to
>   install untrusted packages.
>
>   The precise error message can be seen in the screenshot attached and is
> as follows:
>   "Requires installation of untrusted packages
>   The action would require the installation of packages from not
> authenticated sources."
>
>   The error dialog only has an 'ok' button which aborts the installation
>   and has no option to trust the source.
>
>   ----------------------------------------------------------------
>
>   WORK AROUNDS:
>
>   1. Use terminal: sudo apt-get install package-name-here
>
>   2. Go to Ubuntu Software Centre > Edit > Software Sources, Download
>   from: Change to Main Server or try a different server.
>
>   3. Go to Ubuntu Software Centre > Edit > Software Sources, open the
>   second tab "Other Software" and uncheck the Canonical Partners (Source
>   Code)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/705988/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/705988

Title:
  [master] Untrusted packages can not be installed

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/705988/+subscriptions

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