Christopher, I wouldn't remember the details of the upgrades released via the Ubuntu software center which could be a reason for the touchpad that worked fine for two months after initial installation of 14.04 to stop working.
If an upgrade cause this issue and it wasnt entirely a Kernel issue, then a fresh install of 12.04 or 14.04 should have fixed it if I am not wrong. But the issue is still persistent. Which has got me wondering if this a hardware malfunction. On Jul 23, 2014 5:31 AM, "Christopher M. Penalver" < christopher.m.penal...@gmail.com> wrote: > Ganesh.U, if you tested the kernel version that was originally released > with 14.04 and it's still reproducible, it would indicate this may not > be a kernel issue entirely. When you check the Ubuntu Software Center > History, what was actually upgraded from when it worked, to when it > stopped? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1341238 > > Title: > Synaptics Touchpad not working for Dell Inspiron N5010 since 12th July > 2014 > > Status in “linux” package in Ubuntu: > Incomplete > > Bug description: > I installed Ubuntu 14.04 LTS after removing Windows 7 about two months > ago. This issue was never there the past two months. However yesterday > night (12th July 2014) it stopped working. I believe the Ubuntu > Software Center had installed some updates. I wouldnt know if Kernel > Updates were one of them. I am a novice at using Ubuntu and would not > know anything about coding and using commands on the Terminal. But as > per the link > "https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo"; I > would categorise my problem as the 1st instance where the touchpad > isnt working at all. However upon connecting a USB Mouse, I am able to > use the cursor just fine with all the regular functions! > > I did try the ubuntu forum where I was told to key in the command > "sudo apt-get --purge autoremove xserver-xorg-input-synaptics && sudo > apt-get install xserver-xorg-input-synaptics" on the terminal and then > reboot the laptop. I did this after the touchpad stopped working > completely and still the issue didnt get resolved. So I felt the need > to report a bug. I want to reinstall Ubuntu as the last resort only if > this bug cannot be fixed. If the exact same issue has already been > reported by another ubuntu user then a working solution is more than > welcome. Below are the details that may help you. I wouldnt know if > you need more info about my laptop. If you do then please feel free to > email me directly as well at ganesh.udhayasan...@gmail.com > > > After typing "cat /proc/bus/input/devices" on terminal, following are > the device list that pops up. > > I: Bus=0019 Vendor=0000 Product=0001 Version=0000 > N: Name="Power Button" > P: Phys=PNP0C0C/button/input0 > S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0C:00/input/input0 > U: Uniq= > H: Handlers=kbd event0 > B: PROP=0 > B: EV=3 > B: KEY=10000000000000 0 > > I: Bus=0019 Vendor=0000 Product=0005 Version=0000 > N: Name="Lid Switch" > P: Phys=PNP0C0D/button/input0 > S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input1 > U: Uniq= > H: Handlers=event1 > B: PROP=0 > B: EV=21 > B: SW=1 > > I: Bus=0019 Vendor=0000 Product=0003 Version=0000 > N: Name="Sleep Button" > P: Phys=PNP0C0E/button/input0 > S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0E:00/input/input2 > U: Uniq= > H: Handlers=kbd event2 > B: PROP=0 > B: EV=3 > B: KEY=4000 0 0 > > I: Bus=0019 Vendor=0000 Product=0001 Version=0000 > N: Name="Power Button" > P: Phys=LNXPWRBN/button/input0 > S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3 > U: Uniq= > H: Handlers=kbd event3 > B: PROP=0 > B: EV=3 > B: KEY=10000000000000 0 > > I: Bus=0011 Vendor=0001 Product=0001 Version=ab41 > N: Name="AT Translated Set 2 keyboard" > P: Phys=isa0060/serio0/input0 > S: Sysfs=/devices/platform/i8042/serio0/input/input4 > U: Uniq= > H: Handlers=sysrq kbd event4 > B: PROP=0 > B: EV=120013 > B: KEY=1100f02902000 8380307cf910f001 feffffdfffefffff fffffffffffffffe > B: MSC=10 > B: LED=7 > > I: Bus=0019 Vendor=0000 Product=0000 Version=0000 > N: Name="Dell WMI hotkeys" > P: Phys=wmi/input0 > S: Sysfs=/devices/virtual/input/input7 > U: Uniq= > H: Handlers=rfkill kbd event5 > B: PROP=0 > B: EV=13 > B: KEY=1500b00000000 200300000 0 0 > B: MSC=10 > > I: Bus=0003 Vendor=413c Product=8161 Version=0111 > N: Name="HID 413c:8161" > P: Phys=usb-0000:00:1d.0-1.6.1/input0 > S: > Sysfs=/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.6/2-1.6.1/2-1.6.1:1.0/input/input8 > U: Uniq= > H: Handlers=sysrq kbd event6 > B: PROP=0 > B: EV=120013 > B: KEY=1000000000007 ff800000000007ff febeffdff3cfffff fffffffffffffffe > B: MSC=10 > B: LED=7 > > I: Bus=0003 Vendor=0c45 Product=6461 Version=9a16 > N: Name="Laptop_Integrated_Webcam_1.3M" > P: Phys=usb-0000:00:1a.0-1.6/button > S: > Sysfs=/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.0/input/input10 > U: Uniq= > H: Handlers=kbd event8 > B: PROP=0 > B: EV=3 > B: KEY=100000 0 0 0 > > I: Bus=0019 Vendor=0000 Product=0006 Version=0000 > N: Name="Video Bus" > P: Phys=LNXVIDEO/video/input0 > S: > Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:02/input/input11 > U: Uniq= > H: Handlers=kbd event7 > B: PROP=0 > B: EV=3 > B: KEY=3e000b00000000 0 0 0 > > I: Bus=0000 Vendor=0000 Product=0000 Version=0000 > N: Name="HDA Intel MID HDMI/DP,pcm=3" > P: Phys=ALSA > S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input14 > U: Uniq= > H: Handlers=event9 > B: PROP=0 > B: EV=21 > B: SW=140 > > I: Bus=0000 Vendor=0000 Product=0000 Version=0000 > N: Name="HDA Intel MID Headphone" > P: Phys=ALSA > S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input13 > U: Uniq= > H: Handlers=event10 > B: PROP=0 > B: EV=21 > B: SW=4 > > I: Bus=0000 Vendor=0000 Product=0000 Version=0000 > N: Name="HDA Intel MID Mic" > P: Phys=ALSA > S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input12 > U: Uniq= > H: Handlers=event11 > B: PROP=0 > B: EV=21 > B: SW=10 > > I: Bus=0003 Vendor=0461 Product=4d81 Version=0111 > N: Name="USB Optical Mouse" > P: Phys=usb-0000:00:1a.0-1.2/input0 > S: > Sysfs=/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/input/input15 > U: Uniq= > H: Handlers=mouse0 event12 > B: PROP=0 > B: EV=17 > B: KEY=70000 0 0 0 0 > B: REL=143 > B: MSC=10 > > > So Synaptics isnt listed anywhere above, expect the Optical mouse via > USB listed right above. > > I have attached all the possible log files needed for this bug to be > looked into. If you need more info, then please do feel free to > communicate with me regarding the same. > > Regards > Ganesh > --- > ApportVersion: 2.14.1-0ubuntu3.2 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: ganeshu 1970 F.... pulseaudio > CurrentDesktop: Unity > DistroRelease: Ubuntu 14.04 > HibernationDevice: RESUME=UUID=1b6c6990-d568-4e61-a75a-6b06ac28d3b2 > InstallationDate: Installed on 2014-06-09 (33 days ago) > InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 > (20131016.1) > MachineType: Dell Inc. Inspiron N5010 > NonfreeKernelModules: wl > Package: linux (not installed) > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic > root=UUID=a456f3db-2d6d-49f5-a4a8-893fd0e14146 ro quiet splash vt.handoff=7 > ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2 > RelatedPackageVersions: > linux-restricted-modules-3.13.0-30-generic N/A > linux-backports-modules-3.13.0-30-generic N/A > linux-firmware 1.127.4 > Tags: trusty > Uname: Linux 3.13.0-30-generic x86_64 > UpgradeStatus: Upgraded to trusty on 2014-06-09 (33 days ago) > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 07/19/2011 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: A15 > dmi.board.name: 0P2H9M > dmi.board.vendor: Dell Inc. > dmi.board.version: A15 > dmi.chassis.type: 8 > dmi.chassis.vendor: Dell Inc. > dmi.chassis.version: A15 > dmi.modalias: > dmi:bvnDellInc.:bvrA15:bd07/19/2011:svnDellInc.:pnInspironN5010:pvrA15:rvnDellInc.:rn0P2H9M:rvrA15:cvnDellInc.:ct8:cvrA15: > dmi.product.name: Inspiron N5010 > dmi.product.version: A15 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341238/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1341238 Title: Synaptics Touchpad not working for Dell Inspiron N5010 since 12th July 2014 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341238/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
