Some interesting updates...  We reinstalled Kubuntu on the specific
laptop.  In the process we had to back up only one user's  home
directory, my  primary user.  No other users were preserved.  The newly
created users do not have the issue, but the user that has the restored
home directory does have the issue.

More troubleshooting to come...

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https://bugs.launchpad.net/bugs/1317199

Title:
  Can not add printers in Kubuntu 14.04

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