@Elton,
if you have HP Pavilion, please install and run xev as I suggest here ( 
https://bugs.launchpad.net/ubuntu/+source/unity-settings-daemon/+bug/1282649/comments/14
 ).
Another option is make use of external keyboard and test <PrintScreen> with it 
(see 
https://bugs.launchpad.net/ubuntu/+source/unity-settings-daemon/+bug/1282649/comments/25).
If <PrintScreen> works with external keyboard - I suspect that the problem is 
between laptop keyboard and its driver.

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https://bugs.launchpad.net/bugs/1295994

Title:
  Unable to use Printscreen Button on Ubuntu 14.04 in GNOME Shell

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