For me, this issue was the result of an unsupported (non-PAE) cpu. The workaround is fake-pae: https://launchpad.net/~prof7bit/+archive /fake-pae
sudo apt-add-repository ppa:prof7bit/fake-pae sudo apt-get update Now you need to manually install fake-pae because apt-get will give the "-f install" error sudo apt-get download fake-pae sudo dpkg -i fake-pake*.deb It should install, after which you can do: sudo apt-get -f install sudo apt-get upgrade -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1260264 Title: package linux-image-3.5.0-45-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1260264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs