Normally CUPS sets up the paper size using /etc/papersize.
Can you attach the output of the printingbug info script, it can be found here:
https://wiki.ubuntu.com/PrintingBugInfoScript.
** Changed in: cupsys (Ubuntu)
Assignee: (unassigned) => Pascal De Vuyst
Status: Confirmed => Incomplete
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Don't take care of localized preferences
https://bugs.launchpad.net/bugs/128258
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