I did a fresh install and was able to recreate the problem. I was also able to see why it didn't work, and what to do. I'll attach the typescript, but I can summarize pretty well
I started with "gksudo hp-setup" as advised, and got error messages suggesting trying --qt3 and -i I tried -i thusly: "gksudo hp-setup -i" and got a long error response. This is what caused me to file a bug. What I should have tried was "hp-setup -i" That is, without the "gksudo"; it asks for a password in a GUI dialog(!) but otherwise proceeds sanely. Because of the GUI dialog, it might have failed in a console login, but I didn't try that. How I should have know that, and why it makes a difference are opaque to me. They may be opaque to other users. Please give them some help with more sane advice in the error messages. The typescript contains the results of three commands (all three fail) gksudo hp-setup gksudo hp-setup --qt3 gksudo hp-setup -i ** Attachment added: "typescript of the messages I got" https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1239807/+attachment/3881280/+files/hplip-failure-typescript -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1239807 Title: hp-setup components need Qt4, but don't pull it in To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1239807/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs