apport information ** Tags added: apport-collected saucy
** Description changed: My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011. With the goal of extending my laptop to support two external monitors (instead of one), today I purchased a USB to VGA adapter: SIIG USB 2.0 to VGA PRO (JU-VG0012-S1) http://www.siig.com/usb-2-0-to-vga-pro.html This USB VGA adapter doesn't seem to work at all. Right now, it is plugged into a monitor that is powered on and I have the USB cable connected to both the device and my laptop, but the Laptop is acting like the device isn't there and Ubuntu's Display-Setting-Confg-Utility is unable to detect the external monitor. This issue persists reboots. A Little Background (reason for purchasing): You'd think this laptop alone would already support two monitors, because it has both HDMI and VGA ports. However, I've confirmed that its built-in video card (and driver) only have the ability to display to one of these ports at a time; they're mutually exclusive. Ubuntu's Display settings utility does show the two monitors when I have both ports plugged up, but any attempts to display, to both, fails with a dialogs that weirdly flows down my screen while Ubuntu tries to automatically attempt to make it work at numerous resolutions. This is why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have its own little video card built-in, and give me what my laptop's own video card lacked. I realize that USB will be slower, but that's not a concern for the simple business application that I intend to display on a 3rd monitor. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: linux-image-3.8.0-30-generic 3.8.0-30.44 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: lonnie 2028 F.... pulseaudio /dev/snd/pcmC0D0p: lonnie 2028 F...m pulseaudio Date: Thu Sep 19 13:10:00 2013 HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20 InstallationDate: Installed on 2013-09-06 (13 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: Dell Inc. Studio 1737 MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb 1 udldrmfb 2 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.8.0-30-generic N/A linux-backports-modules-3.8.0-30-generic N/A linux-firmware 1.106 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/14/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0P792H dmi.board.vendor: Dell Inc. dmi.board.version: A09 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A09 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: dmi.product.name: Studio 1737 dmi.product.version: A09 dmi.sys.vendor: Dell Inc. + --- + ApportVersion: 2.12.2-0ubuntu1 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 2802 F.... pulseaudio + ubuntu 4748 F.... pulseaudio + /dev/snd/controlC1: ubuntu 4748 F.... pulseaudio + CasperVersion: 1.336 + DistroRelease: Ubuntu 13.10 + IwConfig: + eth0 no wireless extensions. + + lo no wireless extensions. + LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130919) + MachineType: Dell Inc. Studio 1737 + MarkForUpload: True + Package: linux (not installed) + ProcEnviron: + LANGUAGE=en_US + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcFB: + 0 inteldrmfb + 1 udldrmfb + ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity + ProcVersionSignature: Ubuntu 3.11.0-7.14-generic 3.11.1 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-3.11.0-7-generic N/A + linux-backports-modules-3.11.0-7-generic N/A + linux-firmware 1.114 + RfKill: + + Tags: saucy + Uname: Linux 3.11.0-7-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + dmi.bios.date: 04/14/2011 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A09 + dmi.board.name: 0P792H + dmi.board.vendor: Dell Inc. + dmi.board.version: A09 + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: A09 + dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09: + dmi.product.name: Studio 1737 + dmi.product.version: A09 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1227833/+attachment/3830606/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1227833 Title: No Driver - SIIG USB 2.0 to VGA Pro To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1227833/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
