On 07/19/2013 02:11 PM, Till Kamppeter wrote: > Can you please follow the instructions of the sections "Capturing print job > data", "CUPS error_log", and "USB printer does not print or prints garbage" on > https://wiki.ubuntu.com/DebuggingPrintingProblems. Attach all resulting > files one by one, do not pack them together and do not compress them. >
peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ lsmod | grep usb usblp 18307 0 snd_usb_audio 122982 1 snd_usbmidi_lib 29476 1 snd_usb_audio snd_hwdep 17764 2 snd_usb_audio,snd_hda_codec snd_pcm 97275 7 snd_ca0106,snd_usb_audio,snd_ac97_codec,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec snd_rawmidi 30748 3 snd_ca0106,snd_usbmidi_lib,snd_seq_midi snd 79041 32 snd_ca0106,snd_usb_audio,snd_ac97_codec,snd_hda_codec_hdmi,snd_hda_codec_realtek,snd_usbmidi_lib,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device usbhid 47238 0 hid 99636 1 usbhid usb_storage 49198 1 peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ tail -f /var/log/syslog Jul 20 13:09:36 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:37 pulseaudio[5877]: last message repeated 199 times Jul 20 13:09:37 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting Jul 20 13:09:39 peterandcrazybear-X58A-UD7 kernel: [26393.994171] Unknown OutputIN= OUT=virbr0 SRC=192.168.122.1 DST=192.168.122.255 LEN=151 TOS=0x00 PREC=0x00 TTL=64 ID=0 DF PROTO=UDP SPT=17500 DPT=17500 LEN=131 Jul 20 13:09:42 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock lost 630 messages from pid 5877 due to rate-limiting Jul 20 13:09:42 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:43 pulseaudio[5877]: last message repeated 199 times Jul 20 13:09:43 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting Jul 20 13:09:48 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock lost 626 messages from pid 5877 due to rate-limiting Jul 20 13:09:48 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:49 pulseaudio[5877]: last message repeated 199 times Jul 20 13:09:49 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting Jul 20 13:09:54 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock lost 628 messages from pid 5877 due to rate-limiting Jul 20 13:09:54 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:54 pulseaudio[5877]: last message repeated 107 times Jul 20 13:09:54 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [pulseaudio] sap.c: sendmsg() failed: Operation not permitted Jul 20 13:09:54 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:09:55 pulseaudio[5877]: last message repeated 90 times Jul 20 13:09:55 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting Jul 20 13:10:00 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock lost 630 messages from pid 5877 due to rate-limiting Jul 20 13:10:00 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted ^C peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ ….............[cut here]....................... 5877 due to rate-limiting Jul 20 13:02:24 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:02:24 pulseaudio[5877]: last message repeated 103 times Jul 20 13:02:24 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [pulseaudio] sap.c: sendmsg() failed: Operation not permitted Jul 20 13:02:24 peterandcrazybear-X58A-UD7 pulseaudio[5877]: [alsa-sink] rtp.c: sendmsg() failed: Operation not permitted Jul 20 13:02:25 pulseaudio[5877]: last message repeated 94 times Jul 20 13:02:25 peterandcrazybear-X58A-UD7 rsyslogd-2177: imuxsock begins to drop messages from pid 5877 due to rate-limiting ^C peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 1b1c:1a95 Corsair Bus 001 Device 006: ID 04a9:1730 Canon, Inc. Bus 003 Device 002: ID 1b1c:1b02 Corsair Bus 004 Device 002: ID e0ff:0002 Bus 009 Device 002: ID 046d:0821 Logitech, Inc. HD Webcam C910 peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 Jul 20 05:49 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 Jul 20 05:49 /dev/bus/usb/001/002 crw-rw-r--+ 1 root lp 189, 5 Jul 20 13:01 /dev/bus/usb/001/006 crw-rw-r-- 1 root root 189, 128 Jul 20 05:49 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 256 Jul 20 05:49 /dev/bus/usb/003/001 crw-rw-r-- 1 root root 189, 257 Jul 20 05:49 /dev/bus/usb/003/002 crw-rw-r-- 1 root root 189, 384 Jul 20 05:49 /dev/bus/usb/004/001 crw-rw-r-- 1 root root 189, 385 Jul 20 05:49 /dev/bus/usb/004/002 crw-rw-r-- 1 root root 189, 512 Jul 20 05:49 /dev/bus/usb/005/001 crw-rw-r-- 1 root root 189, 640 Jul 20 05:49 /dev/bus/usb/006/001 crw-rw-r-- 1 root root 189, 768 Jul 20 05:49 /dev/bus/usb/007/001 crw-rw-r-- 1 root root 189, 896 Jul 20 05:49 /dev/bus/usb/008/001 crw-rw-r-- 1 root root 189, 1024 Jul 20 05:49 /dev/bus/usb/009/001 crw-rw-r-- 1 root root 189, 1025 Jul 20 05:49 /dev/bus/usb/009/002 crw-rw-r-- 1 root root 189, 1152 Jul 20 05:49 /dev/bus/usb/010/001 crw-rw---- 1 root lp 180, 0 Jul 20 13:01 /dev/usb/lp0 peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo usb_printerid /dev/usb/lp0 [sudo] password for peter-and-crazybear: GET_DEVICE_ID string: MFG:Canon;CMD:BJL,BJRaster3,BSCCe,PLI;SOJ:TXT01;MDL:MP540 series;CLS:PRINTER;DES:Canon MP540 series;VER:1.040;STA:10;HRI:EU;MSI:DAT,E2,HASF;PDR:4; peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo usb_printerid /dev/usb/lp1 Error: No such file or directory: can't open '/dev/usb/lp1' peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ lpinfo -v direct cnijusb:/dev/usb/lp0 network http network https network ipp network ipps network ipp14 network lpd network socket file cups-pdf:/ direct hpfax direct hp direct usb://Canon/MP540%20series?serial=02280B&interface=1 network beh direct scsi network smb peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ cancel -a peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ cupsctl LogDebugHistory=999999 cupsctl: Success peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo ls -1 /var/spool/cups [sudo] password for peter-and-crazybear: tmp peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo cp /var/spool/cups/d... ~/printout cp: cannot stat `/var/spool/cups/d...': No such file or directory peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo chmod 777 ~/printout chmod: cannot access `/home/peter-and-crazybear/printout': No such file or directory peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ sudo -s root@peterandcrazybear-X58A-UD7:~# cat file > /dev/lp0 root@peterandcrazybear-X58A-UD7:~# cat file > /dev/usb/lp0 root@peterandcrazybear-X58A-UD7:~# cat file > /dev/usb/lp1 root@peterandcrazybear-X58A-UD7:~# exit exit peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ cancel -a peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ lpadmin -p <queue> -o usb-unidir-default=true bash: queue: No such file or directory peter-and-crazybear@peterandcrazybear-X58A-UD7:~$ # sorry, all the later 'tests' I couldn't run, I don't know what the name or file or address of my print queue is. Many of the other 'test' gave no response...or seemed to me not to apply. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1194767 Title: printer recognized, scans, but DOESN'T PRINT! HELP! PLEASE! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1194767/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs