apport information

** Tags added: apport-collected

** Description changed:

  On this system, I've run into two scenarios where the 4 cores are
  offlined and can't be brought back up.
  
  IN both cases, all but cpu0 appear to be taken offline, and the only way
  to restore them is to access the control system and power the system
  down and back up manually.  Additionally, I've noticed that the power
  off/on sequence must be done twice before it's effective.
  
  First scenario (both from certification testing) is the cpu_offlining
  script.  It attempts to offline cores 1 - N, skipping core 0.  However,
  once it brings the cores down (with errors for each one) it is
  impossible to bring them back up, as writes to the file
  sys/devices/system/cpu/cpuN/online error out with messages about being
  unable to write to the file.  For more details, see bug #1182637
  
  Next, when running the cpu stress test.  Ordinarily, the tool 'stress'
  is installe by checkbox and run like this:
  
  stress --cpu NUM_OF_CORES --vm (RAM/4) --timeout 7200
  
  I discovered that even a small, quick run like this will kill the cores:
  
  stress --cpu 1 --vm 4 --timeout 7200.
  
  To demonstrate, here is the output of /proc/cpuinfo before and after the 
quick stress run I just described:
  ubuntu@c18:~$ cat /proc/cpuinfo
  processor       : 0
  model name      : ARMv7 Processor rev 0 (v7l)
  BogoMIPS        : 2183.63
  Features        : swp half thumb fastmult vfp edsp neon vfpv3 tls 
  CPU implementer : 0x41
  CPU architecture: 7
  CPU variant     : 0x3
  CPU part        : 0xc09
  CPU revision    : 0
  
  processor       : 1
  model name      : ARMv7 Processor rev 0 (v7l)
  BogoMIPS        : 2191.03
  Features        : swp half thumb fastmult vfp edsp neon vfpv3 tls 
  CPU implementer : 0x41
  CPU architecture: 7
  CPU variant     : 0x3
  CPU part        : 0xc09
  CPU revision    : 0
  
  processor       : 2
  model name      : ARMv7 Processor rev 0 (v7l)
  BogoMIPS        : 2191.03
  Features        : swp half thumb fastmult vfp edsp neon vfpv3 tls 
  CPU implementer : 0x41
  CPU architecture: 7
  CPU variant     : 0x3
  CPU part        : 0xc09
  CPU revision    : 0
  
  processor       : 3
  model name      : ARMv7 Processor rev 0 (v7l)
  BogoMIPS        : 2191.03
  Features        : swp half thumb fastmult vfp edsp neon vfpv3 tls 
  CPU implementer : 0x41
  CPU architecture: 7
  CPU variant     : 0x3
  CPU part        : 0xc09
  CPU revision    : 0
  
  Hardware        : Highbank
  Revision        : 0000
  Serial          : 0000000000000000
  
  ubuntu@c18:~$ stress --cpu 1 --vm 4 --timeout 90
  stress: info: [2612] dispatching hogs: 1 cpu, 0 io, 4 vm, 0 hdd
  stress: info: [2612] successful run completed in 91s
  ubuntu@c18:~$ cat /proc/cpuinfo 
  processor       : 0
  model name      : ARMv7 Processor rev 0 (v7l)
  BogoMIPS        : 2183.63
  Features        : swp half thumb fastmult vfp edsp neon vfpv3 tls 
  CPU implementer : 0x41
  CPU architecture: 7
  CPU variant     : 0x3
  CPU part        : 0xc09
  CPU revision    : 0
  
  Hardware        : Highbank
  Revision        : 0000
  Serial          : 0000000000000000
  ubuntu@c18:~$ 
  
  
  Also, note this from dmesg:
  [   61.915519] init: bootchart post-stop process (1281) terminated with 
status 2
  [  180.674675] CPU1: shutdown
  [  180.695118] CPU2: shutdown
  [  180.722629] CPU3: shutdown
  [  181.770108] CPU1: failed to come online
  [  182.785723] CPU2: failed to come online
  [  183.801385] CPU3: failed to come online
  
  Additionally, I want to say that the system offlined those cores without
  me doing anything at all on a previous attempt.  But I have no proof of
  that.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-22-generic 3.8.0-22.33
  ProcVersionSignature: User Name 3.8.0-22.33-generic 3.8.11
  Uname: Linux 3.8.0-22-generic armv7l
  AlsaDevices:
   total 0
   crw-rw---T 1 root audio 116,  1 May 30 00:13 seq
   crw-rw---T 1 root audio 116, 33 May 30 00:13 timer
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 
k3.8.0-22-generic.
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: armhf
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Thu May 30 00:15:38 2013
  HibernationDevice: RESUME=UUID=92423a77-1db5-4768-bbac-d0d80f3bdfbd
  IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  MarkForUpload: True
  PciMultimedia:
   
  ProcEnviron:
   TERM=screen
   PATH=(custom, no user)
   LANG=C
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: console=ttyAMA0 nosplash
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-22-generic N/A
   linux-backports-modules-3.8.0-22-generic  N/A
   linux-firmware                            1.106
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ Architecture: armhf
+ DistroRelease: Ubuntu 13.04
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=screen
+  PATH=(custom, no user)
+  LANG=C
+  SHELL=/bin/bash
+ Uname: Linux 3.8.0-22-generic armv7l
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

** Attachment added: "HookError_cloud_archive.txt"
   
https://bugs.launchpad.net/bugs/1185669/+attachment/3706838/+files/HookError_cloud_archive.txt

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https://bugs.launchpad.net/bugs/1185669

Title:
  CPU cores offline and can't be brought back up on ARM Server card

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