apport information ** Tags added: apport-collected quantal running-unity
** Description changed: i have an acer aspire one netbook which has been working perfectly with ubuntu. this model has a built-in webcam which was also working without any problems. during the last weeks I noticed that the webcam stopped working in all apps (from cheese to skype) and the response I had form thw lsusb command was the following: Bus 001 Device 018: ID 064e:d101 Suyin Corp. Acer CrystalEye Webcam Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub how can I fix it? + --- + ApportVersion: 2.6.1-0ubuntu10 + Architecture: i386 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: chris 1689 F.... pulseaudio + DistroRelease: Ubuntu 12.10 + HibernationDevice: RESUME=UUID=83c51e58-281b-491f-9b7c-fcf99e5b8d9f + InstallationDate: Installed on 2011-10-24 (544 days ago) + InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) + Lsusb: + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + MachineType: Acer AOA150 + MarkForUpload: True + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-27-generic root=UUID=38f16913-1286-4128-b8a0-a8247acccce9 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.5.0-27.46-generic 3.5.7.7 + RelatedPackageVersions: + linux-restricted-modules-3.5.0-27-generic N/A + linux-backports-modules-3.5.0-27-generic N/A + linux-firmware 1.95 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: quantal running-unity + Uname: Linux 3.5.0-27-generic i686 + UpgradeStatus: Upgraded to quantal on 2012-10-27 (175 days ago) + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + WifiSyslog: + Apr 20 23:05:10 chris-AOA150 wpa_supplicant[936]: wlan0: WPA: Group rekeying completed with 08:76:ff:1a:eb:90 [GTK=TKIP] + Apr 20 23:15:10 chris-AOA150 wpa_supplicant[936]: wlan0: WPA: Group rekeying completed with 08:76:ff:1a:eb:90 [GTK=TKIP] + Apr 20 23:25:10 chris-AOA150 wpa_supplicant[936]: wlan0: WPA: Group rekeying completed with 08:76:ff:1a:eb:90 [GTK=TKIP] + dmi.bios.date: 05/09/2008 + dmi.bios.vendor: Acer + dmi.bios.version: v0.3114 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.vendor: Acer + dmi.board.version: Base Board Version + dmi.chassis.type: 1 + dmi.chassis.vendor: Chassis Manufacturer + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAcer:bvrv0.3114:bd05/09/2008:svnAcer:pnAOA150:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion: + dmi.product.name: AOA150 + dmi.product.version: 1 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1170802/+attachment/3649396/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1170802 Title: my webcam is not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1170802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs