And you know what, if I hear one more person talk about "usability
studies" or "user testing" or research, I think I will throw up.  We all
know what Mark Twain said about statistics.  Here we are, real people,
reporting real problems, but we aren't relevant, because we aren't a
statistic.  I'd like to see someone do some research into this bug
report and compile some statistics on user satisfaction!
No one's even mentioned the presupposition that all these studies and
testing and research are valid or accurate or useful!  Someone boasted
about "unbiased users" in their studies--what a crock.  Canonical told
the users what tasks to attempt, Canonical asked the questions,
Canonical set the time limits, and Canonical chose the users ("off the
street"!).  How about doing a usability study with experienced users?
How about doing a study on these new users after they've used Unity for
a week or a month, and then asking them how they feel and what annoys
them?  How about doing a study on how many new users switch back to
Windows?

It's like doing market research on a new restaurant, and watching the
customers as they walk in and find a table and look at the menu and
order their meal--but ignoring their eating the food, going to the
bathroom, paying the bill, and leaving, and not asking them if they want
to ever come back.  Nevermind all those angry customers who want to
speak with the manager--they don't know what they REALLY want in a
dining experience.  The study shows that they are happy.

And how dare Ubuntu treat its evangelists this way--people who have
spent years working hard to promote Ubuntu to their friends, families,
and colleagues all over the world.  These real people come here and
report real problems that they and their "converts" are encountering,
and Canonical tells them that they are wrong, that Canonical knows what
users really want.

It really seems like the story of so many cults over the years: a leader
attracts a great following, and his lieutenants recruit sergeants, and
the sergeants recruit privates, and then the leader grows an ego.  Then
he listens to his ego more than his lieutenants, and the very people who
were his most ardent, loyal supporters become disillusioned.  His
followers, still being loyal, speak their concerns, but they are told to
submit and conform to the vision.  They continue to stand up for the
truth, but they are told to shape up or ship out.  Hey, there are plenty
more followers to take their place, and plenty more pagans to initiate,
right?  But the cancer grows and spreads, and eventually the community
dies and disperses.  The flame, which once burned brightly, consumed
itself.

The saddest part is that many of the rejects are so disillusioned that
they never join another community again.  They give up on the whole idea
of progress and community and freedom, and they go back to the rat race,
to being a robot who goes through the motions, suffering in silence the
dull pains of mediocrity (Bug #1).  Meanwhile, the rest of the world
continues in relatively blissful ignorance, never knowing what could
have been, never reaching their potential.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/668415

Title:
  Movement of Unity launcher

To manage notifications about this bug go to:
https://bugs.launchpad.net/ayatana-design/+bug/668415/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to