I do not think this is a fault in synaptic or gnome-shell. I can also trigger it by simply doing the following from a command line and then simply wait when prompted for my password:
# pkexec ls Error executing command as another user: Not authorized This incident has been reported. /var/log/auth.log then contains: Nov 26 12:27:11 home polkit-agent-helper-1[3086]: pam_unix(polkit-1:auth): authentication failure; logname= uid=1000 euid=0 tty= ruser=torsten rhost= user=torsten Nov 26 12:27:15 home polkitd(authority=local): Operator of unix-session:/org/freedesktop/ConsoleKit/Session2 FAILED to authenticate to gain authorization for action org.freedesktop.policykit.exec for unix-process:2877:136066 [zsh] (owned by unix-user:torsten) Nov 26 12:27:15 home pkexec[3084]: torsten: Error executing command as another user: Not authorized [USER=root] [TTY=/dev/pts/0] [CWD=/home/torsten] [COMMAND=/bin/ls] So it looks like policykit is the culprit. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1077546 Title: Gnome Shell sudo dialog said "Sorry, that didn't work. Please try again" when opening Synaptic To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/synaptic/+bug/1077546/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs