I am running 12.04 (Precise). On my machine, the problem turned out to be that the saned user was not part of the scanner group. So the simple solution for me was to add the saned user to the scanner group with the command:
sudo adduser saned scanner Diagnosing the problem was made difficult by the fact that the group of the device file is root. On my machine, sane-find-scanner reveals that my scanner is at libusb:003:002. There is no "normal" indication that the scanner group can read the device: $ ls -l /dev/bus/usb/003/002 crw-rw-r--+ 1 root root 189, 257 Oct 13 09:02 /dev/bus/usb/003/002 You must use the getfacl command to determine that the scanner group has read permission: $ getfacl /dev/bus/usb/003/002 getfacl: Removing leading '/' from absolute path names # file: dev/bus/usb/003/002 # owner: root # group: root user::rw- user:tom:rw- group::rw- group:scanner:rw- mask::rw- other::r-- We can see that the scanner group was granted read permission via setfacl: $ grep setfacl /lib/udev/rules.d/40-libsane.rules ENV{libsane_matched}=="yes", RUN+="/bin/setfacl -m g:scanner:rw $env{DEVNAME}" -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/773617 Title: Saned group is missing permissions to access scanners via udev-acl To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/773617/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs