I am sitting here in a small town in Russia with no Windows computer in sight and looking at a bright new HP laserJet that I can't use. The public end-user Web sites such as https://wiki.ubuntu.com/DebuggingPrintingProblems and http://hplipopensource.com/hplip-web/index.html don't mention this crucial issue. I've heard that the latest version of HPLIP has a fix but I see no way to access it. I hear hints of a solution regarding usb- modeswitch, but it's all at tech level.
1) Is there anyone who can advise me in plain English? 2) Shouldn't this issue be more prominent up front for ordinary users of the equipment? At least at hplipopensource.com/hplip-web/index.html Thanks! PS: Youl know, I left the world of Windows for Linux precisely because this sort of thing doesn't happen! Now I have to eat a of Russian crow in front of my friends. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/813482 Title: HP Printers with "Smart Installer" are recognized as CD-ROM drive To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/813482/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs