** Description changed:

- CRASH CRASH CRASH
+ SRU test case:
+  - Modify /usr/bin/software-properties (or any other installed Python app 
really, add these two lines right after the first one:
+   # coding: UTF-8
+   raise ValueError(u'♥')
+ 
+  - Run software-properties-gtk from a Terminal.
+  - Curent version: You will see the exception from this bug in 
apport_python_hook.py, and no crash report generated.
+  - Fixed version: You just see the ValueError in the terminal, and 
/var/crash/ gets a bug report generated.
  
  ProblemType: Crash
  DistroRelease: Ubuntu 12.04
  Package: update-notifier-common 0.119ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-21.34-generic-pae 3.2.13
  Uname: Linux 3.2.0-21-generic-pae i686
  ApportVersion: 2.0-0ubuntu3
  Architecture: i386
  Date: Tue Apr  3 15:14:46 2012
  ExecutablePath: /usr/lib/update-notifier/backend_helper.py
  InstallationMedia: Ubuntu-Studio 11.10 "Oneiric Ocelot" - Release i386 
(20111011.1)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/lib/update-notifier/backend_helper.py 
install_all_updates
  PythonArgs: ['/usr/lib/update-notifier/backend_helper.py', 
'install_all_updates']
  SourcePackage: update-notifier
  Title: backend_helper.py crashed with UnicodeEncodeError in 
apport_excepthook(): 'ascii' codec can't encode character u'\xe8' in position 
166: ordinal not in range(128)
  UpgradeStatus: Upgraded to precise on 2012-04-03 (0 days ago)
  UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare
  mtime.conffile..etc.apt.apt.conf.d.10periodic: 2011-12-13T00:17:50.520984

** Description changed:

  SRU test case:
-  - Modify /usr/bin/software-properties (or any other installed Python app 
really, add these two lines right after the first one:
-   # coding: UTF-8
-   raise ValueError(u'♥')
+  - Modify /usr/bin/software-properties (or any other installed Python app 
really, add these two lines right after the first one:
+   # coding: UTF-8
+   raise ValueError(u'♥')
  
-  - Run software-properties-gtk from a Terminal.
-  - Curent version: You will see the exception from this bug in 
apport_python_hook.py, and no crash report generated.
-  - Fixed version: You just see the ValueError in the terminal, and 
/var/crash/ gets a bug report generated.
+  - Run software-properties-gtk from a Terminal.
+  - Curent version: You will see the exception from this bug in 
apport_python_hook.py, and no crash report generated.
+  - Fixed version: You just see the ValueError in the terminal, and 
/var/crash/ gets a bug report generated.
+ 
+ REGRESSION POTENTIAL: Negligible. Both this new as well as several
+ already working cases are covered by tests.
  
  ProblemType: Crash
  DistroRelease: Ubuntu 12.04
  Package: update-notifier-common 0.119ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-21.34-generic-pae 3.2.13
  Uname: Linux 3.2.0-21-generic-pae i686
  ApportVersion: 2.0-0ubuntu3
  Architecture: i386
  Date: Tue Apr  3 15:14:46 2012
  ExecutablePath: /usr/lib/update-notifier/backend_helper.py
  InstallationMedia: Ubuntu-Studio 11.10 "Oneiric Ocelot" - Release i386 
(20111011.1)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/lib/update-notifier/backend_helper.py 
install_all_updates
  PythonArgs: ['/usr/lib/update-notifier/backend_helper.py', 
'install_all_updates']
  SourcePackage: update-notifier
  Title: backend_helper.py crashed with UnicodeEncodeError in 
apport_excepthook(): 'ascii' codec can't encode character u'\xe8' in position 
166: ordinal not in range(128)
  UpgradeStatus: Upgraded to precise on 2012-04-03 (0 days ago)
  UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare
  mtime.conffile..etc.apt.apt.conf.d.10periodic: 2011-12-13T00:17:50.520984

** Changed in: apport (Ubuntu Precise)
       Status: Triaged => In Progress

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https://bugs.launchpad.net/bugs/972436

Title:
  backend_helper.py crashed with UnicodeEncodeError in
  apport_excepthook(): 'ascii' codec can't encode character u'\xe8' in
  position 166: ordinal not in range(128)

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