Attached the output files requested. There are several printers on the work network, so I've edited out the lines directly related the the M551.
As far as I can tell looking through the CUPS driver selection dialog using the web interface http://localhost:631, and use the KDE printer configuration dialog, there is no printer driver called "HP Laserjet 500 color M551" The HP LaserJet series goes from 2 -> 4 -> 5 -> 6 -> 1000 ... 9000 -> cmXXX -> cpXXX -> Foomatic -> m100X ... -> p100X -> Profession XXX -> "HP Color LaserJet Series PCL 6 CUPS," which is the one I'm currently using (switched to it from the generic PCL 6 driver), and seems to work. ** Attachment added: "dnssd.txt" https://bugs.launchpad.net/bugs/1014478/+attachment/3203099/+files/dnssd.txt ** Attachment added: "snmp.txt" https://bugs.launchpad.net/bugs/1014478/+attachment/3203100/+files/snmp.txt ** Attachment added: "usb.txt" https://bugs.launchpad.net/bugs/1014478/+attachment/3203101/+files/usb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1014478 Title: No PPD available for HP LaserJet Enterprise 500 Color m551 To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1014478/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
