Hi Bernie,
Sorry you had such a rough journey with this purchase, and thanks for
taking the time to report this issue.
Looking at the logs it seems like one of your first subscriptions ended
up in an intermediate state, then you were able to complete the
purchase, but before you were able to download and install the
application the first subscription expired and for some reason took down
the completed subscription during its clean-up process. I believe we've
got the right logs to be able to debug this issue.
As for sorting out your access to the app, you will get that refunded
soon (like in a while, today), I believe you shouldn't have further
trouble with PayPal if you decide to try again.
** Changed in: software-center (Ubuntu)
Status: New => Confirmed
** Changed in: software-center (Ubuntu)
Importance: Undecided => High
** Changed in: software-center (Ubuntu)
Status: Confirmed => Invalid
** Also affects: software-center-agent
Importance: Undecided
Status: New
** Changed in: software-center-agent
Status: New => Confirmed
** Changed in: software-center-agent
Importance: Undecided => High
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You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1008289
Title:
"Failed to download repository information" for purchased application
To manage notifications about this bug go to:
https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions
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