As this is a server system, there is no firefox or X window system on it.
Apport-collect starts a text-mode browser and in that I could authorize the 
collecting of logs, it seems.


** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

** Tags added: apport-collected

** Description changed:

  Problem:
  --------------------------------------------------------------
  I just had to remove ubuntu server 12.04 to install redhat enterprise linux 
6. The intermittent slowness was
  completely unacceptable for the users, who have workstations with /home 
mounted with nfs4 on this server.
  The mail server, also accesses the /home because the /home/$USER/Maildir 
directories are there.
  Using nfs4, the kernel nfs threads caused enormous load.
  
  The users had frozen desktops (greyed out windows) and mail slowed or
  arrived days later as a result.
  
  With RHEL6, all nfs4 problems are completely gone. I used the exact same 
/etc/exports file, and the same
  settings and mount options on the workstations, the same number of nfs 
threads. 
  Both the redhat and ubuntu systems are KVM virtual guests on an redhat 6 
virtual host (one of 3 actually).
  The storage backend is a very fast equallogic array, which exports iscsi 
targets to the virtual hosts.
  
  I am sorry, but I have to conclude the current nfs4 implementation of ubuntu 
server 12.04 is NOT fit for use.
  A complete university department suffered for weeks while I tried to solve 
the problems with ubuntu, but
  in the end it was decided to install redhat instead, re-using the same iscsi 
targets for system, home and data.
  A missed chance for ubuntu...
  
  Therefore I urge Canonical's people to classify this bug as critical.
  
  Also I think quality assurance should have caught this bug before
  shipping.
  
  Analysis
  ------------------------------------------------------------
  LOAD:
  The nfs threads cause the kernel to use enormous amounts of 'sy' time as 
measured in top.
  I will attach a sample of top's output, of a particular _quiet_ time on the 
network. Load is 7.82.
  On busier moments, the load went through the roof, beyond 50 and further. It 
consumes
  actual CPU cycles.
  Each thread consumes upto 30% of a cpu core. I enabled 128 threads.
  rx an tx block sizes are 32768 on the clients. Both server and clients used 
async, both on redhat and ubuntu.
  
  SYSTEM vs IO-WAIT:
  The replacement redhat system can surely be overloaded, but then it does not 
consume CPU cycles doing so. Top does report high load, but it spends in in the 
'wa' state. This indicates it is simply waiting for its backend iscsi devices 
to complete writes. I tested this by simultaneously letting all workstations 
write multi-gigabyte files with dd to /home.
  On ubuntu, the nfs threads spend their time in 'sy', doing who-knows-what. 
  
  LOGS:
  Nothing at all appears in the logs. But when I set bitwise debug options in 
the /proc/sys/sunrpc/*debug files,
  lots of log entries appear. Those seem like normal NFS protocol messages to 
me though. 
  I also tried to discover what was happening with wireshark, but the traffic 
looks like normal nfs4 traffic to me.
  
  SLOWNESS:
  That is the thing. The ubuntu nfs server is actually NOT slow at all. During 
my dd tests, it wrote half a gigabyte per second to its iscsi backends. It's 
_throughput_ is better than that of the redhat server. 
  As far as I can tell, it falls down because it makes client side processes 
that want to do IO wait on other writes. A simple 'ls' has to wait until a 
write has been completed. And both server and client used async nfs. People's 
firefoxes freeze all the time because firefox need to read and write a lot to 
its cache and other files in the .mozilla directory. 
  The dovecot imap server almost grinds to a halt trying to write all those 
little files in people's /home/$USER/Maildir's. 
  The problems go on and on. Basically, a complete network of workstations is 
almost unusable because of this.
  Upfront tests were done of course, but showed only the excellent throughput 
but not the appalling `waiting´ behaviour.
  With redhat 6 there is no such problem.
  
  SITUATION:
  People use their own, and each others linux workstations for science, doing 
large calculations and writing a lot of big and small files to nfs. The nfs 
server serves /export/home, and also raw data storage from /export/data with 
nfs4. The clients mount those under /home and /data/misc respectively.  Also 
there is a read-only software mount for certain scientific packages.
  
  CONFIG:
  client fstab lines:
  #### nfs entries ###
  sw.lorentz.leidenuniv.nl:/sw /sw nfs4 
hard,intr,ro,tcp,rsize=32768,wsize=32768,bg,acl,async
  home.lorentz.leidenuniv.nl:/home /home nfs4 
hard,intr,rw,tcp,rsize=32768,wsize=32768,bg,acl,async
  
  server exports file:
  /export                       
132.229.227.0/24(ro,sync,insecure,root_squash,no_subtree_check,nohide,fsid=0)\
                                
132.229.216.128/26(ro,sync,insecure,no_root_squash,no_subtree_check,nohide,fsid=0)\
                                  
132.229.226.3(ro,sync,insecure,no_root_squash,no_subtree_check,nohide,fsid=0)\
                                  
132.229.226.4(ro,sync,insecure,no_root_squash,no_subtree_check,nohide,fsid=0)
  /export/home                  
132.229.227.0/24(rw,async,insecure,root_squash,no_subtree_check,nohide)\
                                  
132.229.216.128/26(rw,async,insecure,no_root_squash,no_subtree_check,nohide)\
                                  
132.229.226.3(rw,async,insecure,no_root_squash,no_subtree_check,nohide)\
                                  
132.229.226.4(rw,async,insecure,no_root_squash,no_subtree_check,nohide)\
                                  
132.229.214.41(rw,async,insecure,no_root_squash,no_subtree_check,nohide)
  /export/data                  
132.229.227.0/24(rw,async,insecure,root_squash,no_subtree_check,nohide)\
                                  
132.229.216.128/26(rw,async,insecure,no_root_squash,no_subtree_check,nohide)\
                                  
132.229.226.3(rw,async,insecure,no_root_squash,no_subtree_check,nohide)\
                                  
132.229.226.4(rw,async,insecure,no_root_squash,no_subtree_check,nohide)
  /export/sw                            
132.229.227.0/24(rw,async,insecure,root_squash,no_subtree_check,nohide)\
                                  
132.229.216.128/26(rw,async,insecure,no_root_squash,no_subtree_check,nohide)\
                                  
132.229.226.3(rw,async,insecure,no_root_squash,no_subtree_check,nohide)\
                                  
132.229.226.4(rw,async,insecure,no_root_squash,no_subtree_check,nohide)
  
  root@gaia:~# lsb_release -rd
  Description:  Ubuntu 12.04 LTS
  Release:      12.04
  
  root@gaia2:~# dpkg -l | grep -E 'nfs|linux-image'
  ii  libnfsidmap2                     0.25-1ubuntu2              NFS idmapping 
library
  ii  linux-image-3.2.0-18-generic     3.2.0-18.29                Linux kernel 
image for version 3.2.0 on 64 bit x86 SMP
  ii  linux-image-3.2.0-19-generic     3.2.0-19.31                Linux kernel 
image for version 3.2.0 on 64 bit x86 SMP
  ii  linux-image-3.2.0-20-generic     3.2.0-20.33                Linux kernel 
image for version 3.2.0 on 64 bit x86 SMP
  ii  linux-image-3.2.0-21-generic     3.2.0-21.34                Linux kernel 
image for version 3.2.0 on 64 bit x86 SMP
  ii  linux-image-3.2.0-23-generic     3.2.0-23.36                Linux kernel 
image for version 3.2.0 on 64 bit x86 SMP
  ii  linux-image-3.2.0-24-generic     3.2.0-24.39                Linux kernel 
image for version 3.2.0 on 64 bit x86 SMP
  ii  linux-image-server               3.2.0.24.26                Linux kernel 
image on Server Equipment.
  ii  nfs-common                       1:1.2.5-3ubuntu3           NFS support 
files common to client and server
  ii  nfs-kernel-server                1:1.2.5-3ubuntu3           support for 
NFS kernel server
  ii  nfswatch                         4.99.11-1                  Program to 
monitor NFS traffic for the console
  
  
  WHAT I EXPECTED TO HAPPEN
  ----------------------------------
  A fast and responsive nfs service.
  
  WHAT HAPPENED INSTEAD
  -----------------------------
  I got fast, but also intermittently totally unresponsive.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ AplayDevices: Error: [Errno 2] No such file or directory
+ ApportVersion: 2.0.1-0ubuntu7
+ Architecture: amd64
+ ArecordDevices: Error: [Errno 2] No such file or directory
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', 
'/dev/snd/pcmC0D0p', '/dev/snd/timer'] failed with exit code 1:
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info: Error: [Errno 2] No such file or directory
+ Card0.Amixer.values: Error: [Errno 2] No such file or directory
+ CurrentDmesg: [   17.280028] eth0: no IPv6 routers present
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=aafa9be4-19ac-4d74-a853-a5532ddedf5d
+ InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Alpha amd64 
(20120313)
+ IwConfig:
+  lo        no wireless extensions.
+  
+  eth0      no wireless extensions.
+ Lsusb: Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Red Hat KVM
+ NonfreeKernelModules: nfsd nfs lockd fscache auth_rpcgss nfs_acl sunrpc ext2 
snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_timer snd psmouse serio_raw 
lp parport i2c_piix4 soundcore snd_page_alloc virtio_balloon mac_hid floppy
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 EFI VGA
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-24-generic 
root=/dev/mapper/gaia-root ro
+ ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
+ RelatedPackageVersions:
+  linux-restricted-modules-3.2.0-24-generic N/A
+  linux-backports-modules-3.2.0-24-generic  N/A
+  linux-firmware                            1.79
+ RfKill: Error: [Errno 2] No such file or directory
+ Tags:  precise
+ Uname: Linux 3.2.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ dmi.bios.date: 01/01/2007
+ dmi.bios.vendor: Seabios
+ dmi.bios.version: 0.5.1
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: Red Hat
+ dmi.modalias: 
dmi:bvnSeabios:bvr0.5.1:bd01/01/2007:svnRedHat:pnKVM:pvrRHEL6.2.0PC:cvnRedHat:ct1:cvr:
+ dmi.product.name: KVM
+ dmi.product.version: RHEL 6.2.0 PC
+ dmi.sys.vendor: Red Hat

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https://bugs.launchpad.net/bugs/1006446

Title:
  nfs4 causes enormous load in ubuntu-server making it unusable

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