** Description changed: Please note: This bug report will now be used to track specific code changes for reducing the risk of upgrading (see comment #14). Please stay on topic. We also have enough cases of problematic upgrades. Thank You. *Report: ===References: - Typical bad upgrade user case (forum post): http://ubuntuforums.org/showthread.php?t=1860359 - Unusable upgrade pic (unbootable) http://ubuntuforums.org/attachment.php?attachmentid=204320&d=1318627364 - [ubuntu] Thread for failed upgrades (huge list within 24 to 48 hours) http://ubuntuforums.org/showthread.php?t=1858475 - - Unofficial poll, but might serve useful as another source of data and user cases. Also, reference for future polls. Current sample of about 3k users, ~22% needed to reinstall. + - Unofficial poll, but might serve useful as another source of data and + user cases. Also, reference for future polls. Current sample of about 6k + users, ~22% needed to reinstall. + + http://www.reddit.com/r/Ubuntu/comments/lm036/how_well_did_your_ubuntu_1110_upgrade_go/ + + 11.04 to 11.10 (26% failed.): http://www.omgubuntu.co.uk/2011/10/how-well-did-your-ubuntu-11-10-upgrade-go/ - http://www.reddit.com/r/Ubuntu/comments/lm036/how_well_did_your_ubuntu_1110_upgrade_go/ + + 11.10 to 12.04 LTS (18% failed, about ~8% improvement): + http://www.omgubuntu.co.uk/2012/05/how-will-did-your-ubuntu-12-04-upgrade-go-poll/ + ===Description: Lots of angry users with broken computers that need rescue... The friendly Upgrade popup has become a mouse trap for new and unsuspecting users. Warnings and fail-safe alternatives and/or advise should be offered. Specially for users who cant risk having their computers broken (only have 1 OS). Nor have the knowledge, will, time and patience to fix something like this. I think this should be Critical for "Precise" pangolin as the number of users upgrading will be in the Tens if not hundreds of thousands (or millions...), since this will be the new LTS. ===Initial proposal: See comment #10: https://bugs.launchpad.net/ayatana-design/+bug/876146/comments/10 ===Other related helpers for the upgrade problem: -There is no "feedback and reporting tool to count the number of bad upgrades" and their related causes. Users should be able to give immediate feedback after every upgrade (successful or not). "Ubuntu-bug upgrade-report" on startup after an upgrade and a section on launchpad or dedicated site. -Update/upgrade manager should offer an auto-backup wizard to safe guard important user files to another partition, external storage or online (See comment #10). -Also separate branches for testing and a better release process/cycle would certainly help diminish the amount of bugs and many upgrade problems as it has been discussed here: http://netsplit.com/2011/09/08/new-ubuntu-release-process/
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/876146 Title: Upgrading Ubuntu is risky (unusable or unbootable PC). What can be done to safeguard data, revert failed upgrades and overall reduce the risks? To manage notifications about this bug go to: https://bugs.launchpad.net/null/+bug/876146/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs