Thanks for your bugreport and sorry for the slow reply and the difficulties you are experiencing.
Could you please try to use the "File/Reinstall previous purchase" menuitem to see if you can reinstall beep this way? The log indicates that our backend server launchpad failed to make the repository available in time. For information about a refund please see: https://help.ubuntu.com/community/Pay/FAQs I would love to get some additional debug information from you, if you could open a terminal window (e.g. gnome-terminal) and run: $ sudo apt-get update -qq there and paste the output? Also the output of: $ apt-cache search beep-game $ apt-cache policy beep-game Thanks, Michael ** Changed in: software-center (Ubuntu) Importance: Undecided => High ** Changed in: software-center (Ubuntu) Status: New => Confirmed ** Tags added: ca-escalated -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1002024 Title: BEEP is not downloading To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1002024/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs