apport information ** Tags added: apport-collected running-unity
** Description changed: Thank you. I'm Spanish. I edited the other text and I have written in English, sorry for the faults. I haven't sound in my laptop HP Compac 6820s. The sound stopped working in ubuntu 10.10 I was listening to music and stopped working, forever. Today I'm using ubuntu 11.11 and still not work the sound (I did a clean install cd). The sound card is HDA Intel, chip AD 1981. The alsa drivers is version 1.0.23 The sound only works connecting speakers. + --- + AlsaDevices: + total 0 + crw-rw----+ 1 root audio 116, 1 2012-01-29 12:25 seq + crw-rw----+ 1 root audio 116, 33 2012-01-29 12:25 timer + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. + AplayDevices: aplay: device_list:240: no soundcards found... + ApportVersion: 1.23-0ubuntu4 + Architecture: amd64 + ArecordDevices: arecord: device_list:240: no soundcards found... + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + DistroRelease: Ubuntu 11.10 + InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) + Package: alsa-driver (not installed) + ProcEnviron: + PATH=(custom, no user) + LANG=es_ES.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9 + Tags: oneiric running-unity + Uname: Linux 3.0.0-14-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 01/11/2008 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: 68MDD Ver. F.09 + dmi.board.name: 30D7 + dmi.board.vendor: Hewlett-Packard + dmi.board.version: KBC Version 83.12 + dmi.chassis.asset.tag: CNU7411C04 + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.modalias: dmi:bvnHewlett-Packard:bvr68MDDVer.F.09:bd01/11/2008:svnHewlett-Packard:pnHPCompaq6820s:pvrF.09:rvnHewlett-Packard:rn30D7:rvrKBCVersion83.12:cvnHewlett-Packard:ct10:cvr: + dmi.product.name: HP Compaq 6820s + dmi.product.version: F.09 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/911332/+attachment/2699532/+files/BootDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/911332 Title: Sound doesn't works in HP Compaq 6820s with ubuntu 10.10 and higher versions To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/911332/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs