Hi Michael The same scanner works fine with the plugin for Paint.net in Windows 7. For this reason, I don't think it is a problem with the hardware.
If I scan with my Canon LiDe 30 in Simple Scan (Ubuntu), it works fine the first about 5 scans. With more scans, the problem is always more to the point where the scannedimage can not be stored. I can not explain why. That's just my experience. In Windows 7, with Paint.net plugin it works. Best regards, Claude. Am 07-01-2012 um 19:28 schrieb Michael Nagel: > Hi there, > > thank you for filing this bug and showing your interest in Simple Scan! > > This seems to be a Hardware Issue, i.e. Simple Scan does not support > your scanner perfectly -- or possibly not at all. > > Unfortunately such problems happen more often then they should, and while it > might indeed be a problem with Simple Scan, in our experience, most of the > time it is not. > This is why we prepared a check-list at [1] that will let you find out > whether or not it really is a problem with Simple Scan and what your options > are in either case. > > Please read that list and tell us how you decided to proceed. I will set > this bug to "Incomplete", so a friendly robot will expire this bug in 60 > days if you do not respond. However, we would really prefer to hear back > from you! > > Best Regards > Michael > > [1] https://help.ubuntu.com/community/SimpleScanHardwareIssues > > > ** Changed in: simple-scan (Ubuntu) > Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/853431 > > Title: > Error with Canon LiDe 30 > > Status in “simple-scan” package in Ubuntu: > Incomplete > > Bug description: > With Canon LiDe 30, Simple Scan begins the scan about 5% below the > upper edge. > > ProblemType: Bug > DistroRelease: Ubuntu 11.04 > Package: simple-scan 2.32.0.1-0ubuntu2 > ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8 > Uname: Linux 2.6.38-11-generic i686 > Architecture: i386 > Date: Sun Sep 18 14:33:39 2011 > DriverPackageVersions: > libsane 1.0.22-2ubuntu1 > libsane-extras N/A > hplip 3.11.1-2ubuntu2 > hpoj N/A > MachineType: VMware, Inc. VMware Virtual Platform > ProcEnviron: > LANGUAGE=de_CH:en > LANG=de_CH.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: root=UUID=9bdff5a2-6d57-4398-a2df-c7d38547d0d1 ro > find_preseed=/preseed.cfg automatic-ubiquity noprompt quiet splash > SourcePackage: simple-scan > UpgradeStatus: Upgraded to natty on 2011-04-30 (141 days ago) > dmi.bios.date: 06/02/2011 > dmi.bios.vendor: Phoenix Technologies LTD > dmi.bios.version: 6.00 > dmi.board.name: 440BX Desktop Reference Platform > dmi.board.vendor: Intel Corporation > dmi.board.version: None > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 1 > dmi.chassis.vendor: No Enclosure > dmi.chassis.version: N/A > dmi.modalias: > dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd06/02/2011:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A: > dmi.product.name: VMware Virtual Platform > dmi.product.version: None > dmi.sys.vendor: VMware, Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/853431/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/853431 Title: Error with Canon LiDe 30 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/853431/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
