apport information ** Tags added: apport-collected
** Description changed: Hello, I've just installed Ubunutu, and have no sound. The sound control buttons on the laptopt appear to be working – volume bar increases and decreases after pressing them, but there's no sound. I've done the steps at https://help.ubuntu.com/11.10/ubuntu-help/sound- nosound.html, and it seems that my sound card is not detected. I have this laptop for a long time alreadyt so I don't know and can't find the name of the sound card. The sound actually dissapeared a few months ago. I was using opensuse 11 then. Sometimes the sound would come back for a few minutes, and dissapear again. I was hoping that a new operating system might solve it. Sound worked during the instalation process though. I realise that there similar bug reports, but they are all quite old, so I decided to make a new one. Sorry if that's not the right thing to do. Thank you for your help, Andrius ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: alsa-base 1.0.24+dfsg-0ubuntu2 ProcVersionSignature: Ubuntu 3.0.0-15.25-generic 3.0.13 Uname: Linux 3.0.0-15-generic i686 NonfreeKernelModules: nvidia wl AlsaDevices: total 0 crw-rw---- 1 root audio 116, 1 2012-01-23 19:29 seq crw-rw---- 1 root audio 116, 33 2012-01-23 19:29 timer AplayDevices: aplay: device_list:240: no soundcards found... ApportVersion: 1.23-0ubuntu4 Architecture: i386 ArecordDevices: arecord: device_list:240: no soundcards found... AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: Date: Mon Jan 23 20:18:11 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) PackageArchitecture: all PciMultimedia: ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/23/2007 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.06 dmi.board.name: 30CF dmi.board.vendor: Quanta dmi.board.version: 85.17 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd07/23/2007:svnHewlett-Packard:pnHPPaviliondv6500NotebookPC:pvrRev1:rvnQuanta:rn30CF:rvr85.17:cvnQuanta:ct10:cvrN/A: dmi.product.name: HP Pavilion dv6500 Notebook PC dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard + --- + AlsaDevices: + total 0 + crw-rw---- 1 root audio 116, 1 2012-01-24 00:36 seq + crw-rw---- 1 root audio 116, 33 2012-01-24 00:36 timer + AplayDevices: aplay: device_list:240: no soundcards found... + ApportVersion: 1.23-0ubuntu4 + Architecture: i386 + ArecordDevices: arecord: device_list:240: no soundcards found... + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + DistroRelease: Ubuntu 11.10 + InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) + NonfreeKernelModules: nvidia wl + Package: alsa-driver (not installed) + PciMultimedia: + + ProcEnviron: + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 3.0.0-15.25-generic 3.0.13 + Tags: oneiric running-unity + Uname: Linux 3.0.0-15-generic i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare + dmi.bios.date: 07/23/2007 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: F.06 + dmi.board.name: 30CF + dmi.board.vendor: Quanta + dmi.board.version: 85.17 + dmi.chassis.type: 10 + dmi.chassis.vendor: Quanta + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd07/23/2007:svnHewlett-Packard:pnHPPaviliondv6500NotebookPC:pvrRev1:rvnQuanta:rn30CF:rvr85.17:cvnQuanta:ct10:cvrN/A: + dmi.product.name: HP Pavilion dv6500 Notebook PC + dmi.product.version: Rev 1 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/920603/+attachment/2689724/+files/BootDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/920603 Title: HP pavilion dv6500 sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/920603/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
