On 1/9/2012 9:25, Till Kamppeter wrote: > Note that behind a USB->Parallel adapter your computer sees your printer > as a USB printer. So checking parallel port support on your computer is > not required. > > Can you follow all the instructions in the section "USB printer" on > https://wiki.ubuntu.com/DebuggingPrintingProblems with the printer > connected and turned on? Post the output here. Thanks. w8@w8-FJ463AAR-ABA-a6528p:~$ lsmod | grep usb usb_storage 44173 4
w8@w8-FJ463AAR-ABA-a6528p:~$ tail -f /var/log/syslog Jan 9 15:49:48 w8-FJ463AAR-ABA-a6528p kernel: [ 756.521013] uss720: async_complete: urb error -104 Jan 9 15:49:48 w8-FJ463AAR-ABA-a6528p kernel: [ 756.521021] uss720: async_complete: urb error -104 Jan 9 15:49:48 w8-FJ463AAR-ABA-a6528p kernel: [ 756.521026] uss720: async_complete: urb error -104 Jan 9 15:49:58 w8-FJ463AAR-ABA-a6528p kernel: [ 766.522014] uss720: async_complete: urb error -32 Jan 9 15:49:59 w8-FJ463AAR-ABA-a6528p kernel: [ 767.520036] get_1284_register timeout Jan 9 15:49:59 w8-FJ463AAR-ABA-a6528p kernel: [ 767.521011] uss720: async_complete: urb error -104 Jan 9 15:49:59 w8-FJ463AAR-ABA-a6528p kernel: [ 767.521019] uss720: async_complete: urb error -104 Jan 9 15:49:59 w8-FJ463AAR-ABA-a6528p kernel: [ 767.521024] uss720: async_complete: urb error -104 Jan 9 15:50:00 w8-FJ463AAR-ABA-a6528p kernel: [ 768.988736] usb 2-3: USB disconnect, device number 2 Jan 9 15:50:00 w8-FJ463AAR-ABA-a6528p udev-configure-printer: remove /devices/pci0000:00/0000:00:04.0/usb2/2-3 Jan 9 15:50:51 w8-FJ463AAR-ABA-a6528p kernel: [ 820.260029] usb 2-3: new full speed USB device number 3 using ohci_hcd Jan 9 15:50:52 w8-FJ463AAR-ABA-a6528p mtp-probe: checking bus 2, device 3: "/sys/devices/pci0000:00/0000:00:04.0/usb2/2-3" Jan 9 15:50:53 w8-FJ463AAR-ABA-a6528p kernel: [ 821.480033] get_1284_register timeout Jan 9 15:50:53 w8-FJ463AAR-ABA-a6528p kernel: [ 821.481030] uss720: async_complete: urb error -104 Jan 9 15:50:53 w8-FJ463AAR-ABA-a6528p kernel: [ 821.481037] uss720: async_complete: urb error -104 Jan 9 15:50:53 w8-FJ463AAR-ABA-a6528p kernel: [ 821.481042] uss720: async_complete: urb error -104 Jan 9 15:50:53 w8-FJ463AAR-ABA-a6528p kernel: [ 821.481047] uss720: async_complete: urb error -104 Jan 9 15:50:53 w8-FJ463AAR-ABA-a6528p kernel: [ 821.483026] uss720: async_complete: urb error -32 Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.480043] get_1284_register timeout Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.481030] uss720: async_complete: urb error -104 Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.481036] uss720: async_complete: urb error -104 Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.481041] uss720: async_complete: urb error -104 Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.481046] uss720: async_complete: urb error -104 Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.481050] uss720: async_complete: urb error -104 Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.481055] uss720: async_complete: urb error -104 Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.481059] uss720: async_complete: urb error -104 Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.481064] uss720: async_complete: urb error -104 Jan 9 15:50:54 w8-FJ463AAR-ABA-a6528p kernel: [ 822.483025] uss720: async_complete: urb error -32 Jan 9 15:50:55 w8-FJ463AAR-ABA-a6528p kernel: [ 823.480038] get_1284_register timeout Jan 9 15:50:55 w8-FJ463AAR-ABA-a6528p kernel: [ 823.481029] uss720: async_complete: urb error -104 Jan 9 15:50:55 w8-FJ463AAR-ABA-a6528p kernel: [ 823.481036] uss720: async_complete: urb error -104 Jan 9 15:50:55 w8-FJ463AAR-ABA-a6528p kernel: [ 823.481041] uss720: async_complete: urb error -104 Jan 9 15:50:55 w8-FJ463AAR-ABA-a6528p kernel: [ 823.481046] uss720: async_complete: urb error -104 Jan 9 15:50:55 w8-FJ463AAR-ABA-a6528p kernel: [ 823.481051] uss720: async_complete: urb error -104 Jan 9 15:50:55 w8-FJ463AAR-ABA-a6528p kernel: [ 823.483025] uss720: async_complete: urb error -32 Jan 9 15:50:56 w8-FJ463AAR-ABA-a6528p kernel: [ 824.480032] get_1284_register timeout Jan 9 15:50:56 w8-FJ463AAR-ABA-a6528p kernel: [ 824.481029] uss720: async_complete: urb error -104 Jan 9 15:50:56 w8-FJ463AAR-ABA-a6528p kernel: [ 824.481037] uss720: async_complete: urb error -104 Jan 9 15:50:56 w8-FJ463AAR-ABA-a6528p kernel: [ 824.481042] uss720: async_complete: urb error -104 Jan 9 15:50:56 w8-FJ463AAR-ABA-a6528p kernel: [ 824.481047] uss720: async_complete: urb error -104 Jan 9 15:50:56 w8-FJ463AAR-ABA-a6528p kernel: [ 824.481053] uss720: async_complete: urb error -104 Jan 9 15:50:56 w8-FJ463AAR-ABA-a6528p kernel: [ 824.483035] uss720: async_complete: urb error -32 Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.480016] get_1284_register timeout Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.481028] uss720: async_complete: urb error -104 Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.481036] uss720: async_complete: urb error -104 Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.481041] uss720: async_complete: urb error -104 Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.481046] uss720: async_complete: urb error -104 Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.481051] uss720: async_complete: urb error -104 Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.481055] uss720: async_complete: urb error -104 Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.481060] uss720: async_complete: urb error -104 Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.483026] uss720: async_complete: urb error -32 Jan 9 15:50:57 w8-FJ463AAR-ABA-a6528p kernel: [ 825.483036] get_1284_register: usb error -32 Jan 9 15:50:58 w8-FJ463AAR-ABA-a6528p kernel: [ 826.484028] get_1284_register timeout Jan 9 15:50:58 w8-FJ463AAR-ABA-a6528p kernel: [ 826.485031] uss720: async_complete: urb error -104 Jan 9 15:50:58 w8-FJ463AAR-ABA-a6528p kernel: [ 826.485039] uss720: async_complete: urb error -104 Jan 9 15:50:58 w8-FJ463AAR-ABA-a6528p kernel: [ 826.485045] uss720: async_complete: urb error -104 Jan 9 15:50:58 w8-FJ463AAR-ABA-a6528p kernel: [ 826.487028] uss720: async_complete: urb error -32 Jan 9 15:50:58 w8-FJ463AAR-ABA-a6528p kernel: [ 826.487042] get_1284_register: usb error -32 Jan 9 15:50:59 w8-FJ463AAR-ABA-a6528p kernel: [ 827.832032] get_1284_register timeout Jan 9 15:50:59 w8-FJ463AAR-ABA-a6528p kernel: [ 827.833029] uss720: async_complete: urb error -104 Jan 9 15:50:59 w8-FJ463AAR-ABA-a6528p kernel: [ 827.833036] uss720: async_complete: urb error -104 Jan 9 15:50:59 w8-FJ463AAR-ABA-a6528p kernel: [ 827.835026] uss720: async_complete: urb error -32 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.176024] get_1284_register timeout Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177028] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177036] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177041] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177046] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177051] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177056] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177061] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177066] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177070] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177075] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177079] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.177084] uss720: async_complete: urb error -104 Jan 9 15:51:00 w8-FJ463AAR-ABA-a6528p kernel: [ 829.179026] uss720: async_complete: urb error -32 Jan 9 15:51:01 w8-FJ463AAR-ABA-a6528p kernel: [ 830.176027] get_1284_register timeout Jan 9 15:51:01 w8-FJ463AAR-ABA-a6528p kernel: [ 830.177028] uss720: async_complete: urb error -104 Jan 9 15:51:01 w8-FJ463AAR-ABA-a6528p kernel: [ 830.177035] uss720: async_complete: urb error -104 Jan 9 15:51:01 w8-FJ463AAR-ABA-a6528p kernel: [ 830.177040] uss720: async_complete: urb error -104 Jan 9 15:51:01 w8-FJ463AAR-ABA-a6528p kernel: [ 830.177044] uss720: async_complete: urb error -104 Jan 9 15:51:01 w8-FJ463AAR-ABA-a6528p kernel: [ 830.177050] uss720: async_complete: urb error -104 Jan 9 15:51:01 w8-FJ463AAR-ABA-a6528p kernel: [ 830.179026] uss720: async_complete: urb error -32 Jan 9 15:51:02 w8-FJ463AAR-ABA-a6528p kernel: [ 831.176034] get_1284_register timeout Jan 9 15:51:02 w8-FJ463AAR-ABA-a6528p kernel: [ 831.177028] uss720: async_complete: urb error -104 Jan 9 15:51:02 w8-FJ463AAR-ABA-a6528p kernel: [ 831.177035] uss720: async_complete: urb error -104 Jan 9 15:51:02 w8-FJ463AAR-ABA-a6528p kernel: [ 831.177041] uss720: async_complete: urb error -104 Jan 9 15:51:02 w8-FJ463AAR-ABA-a6528p kernel: [ 831.177046] uss720: async_complete: urb error -104 Jan 9 15:51:02 w8-FJ463AAR-ABA-a6528p kernel: [ 831.177051] uss720: async_complete: urb error -104 Jan 9 15:51:02 w8-FJ463AAR-ABA-a6528p kernel: [ 831.179025] uss720: async_complete: urb error -32 Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.176035] get_1284_register timeout Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.177028] uss720: async_complete: urb error -104 Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.177036] uss720: async_complete: urb error -104 Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.177041] uss720: async_complete: urb error -104 Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.177046] uss720: async_complete: urb error -104 Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.177051] uss720: async_complete: urb error -104 Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.177056] uss720: async_complete: urb error -104 Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.177061] uss720: async_complete: urb error -104 Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.179026] uss720: async_complete: urb error -32 Jan 9 15:51:03 w8-FJ463AAR-ABA-a6528p kernel: [ 832.179036] get_1284_register: usb error -32 Jan 9 15:51:04 w8-FJ463AAR-ABA-a6528p kernel: [ 833.180027] get_1284_register timeout Jan 9 15:51:04 w8-FJ463AAR-ABA-a6528p kernel: [ 833.181028] uss720: async_complete: urb error -104 Jan 9 15:51:04 w8-FJ463AAR-ABA-a6528p kernel: [ 833.181034] uss720: async_complete: urb error -104 Jan 9 15:51:04 w8-FJ463AAR-ABA-a6528p kernel: [ 833.181040] uss720: async_complete: urb error -104 Jan 9 15:51:04 w8-FJ463AAR-ABA-a6528p kernel: [ 833.183025] uss720: async_complete: urb error -32 Jan 9 15:51:04 w8-FJ463AAR-ABA-a6528p kernel: [ 833.183036] get_1284_register: usb error -32 Jan 9 15:51:06 w8-FJ463AAR-ABA-a6528p kernel: [ 834.520031] get_1284_register timeout Jan 9 15:51:06 w8-FJ463AAR-ABA-a6528p kernel: [ 834.521028] uss720: async_complete: urb error -104 Jan 9 15:51:06 w8-FJ463AAR-ABA-a6528p kernel: [ 834.521036] uss720: async_complete: urb error -104 Jan 9 15:51:06 w8-FJ463AAR-ABA-a6528p kernel: [ 834.523025] uss720: async_complete: urb error -32 Jan 9 15:51:06 w8-FJ463AAR-ABA-a6528p kernel: [ 834.864033] parport1: fix this legacy no-device port driver! Jan 9 15:51:06 w8-FJ463AAR-ABA-a6528p kernel: [ 834.864318] lp1: using parport1 (polling). Jan 9 15:51:06 w8-FJ463AAR-ABA-a6528p udev-configure-printer: add /devices/virtual/printer/lp1 Jan 9 15:51:06 w8-FJ463AAR-ABA-a6528p udev-configure-printer: Failed to get parent Jan 9 15:51:07 w8-FJ463AAR-ABA-a6528p kernel: [ 835.865050] usb 2-3: usbfs: USBDEVFS_CONTROL failed cmd mtp-probe rqt 128 rq 6 len 255 ret -110 Jan 9 15:51:08 w8-FJ463AAR-ABA-a6528p mtp-probe: bus: 2, device: 3 was not an MTP device Jan 9 15:51:08 w8-FJ463AAR-ABA-a6528p kernel: [ 836.865050] usb 2-3: usbfs: USBDEVFS_CONTROL failed cmd mtp-probe rqt 128 rq 6 len 1024 ret -110 ^C w8@w8-FJ463AAR-ABA-a6528p:~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 002: ID 067b:3507 Prolific Technology, Inc. PL3507 ATAPI6 Bridge Bus 001 Device 004: ID 058f:6377 Alcor Micro Corp. Multimedia Card Reader Bus 002 Device 003: ID 050d:0002 Belkin Components w8@w8-FJ463AAR-ABA-a6528p:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* ls: cannot access /dev/usb/lp*: No such file or directory crw-rw-r-- 1 root root 189, 0 2012-01-09 15:37 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 2012-01-09 15:37 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 3 2012-01-09 15:37 /dev/bus/usb/001/004 crw-rw-r-- 1 root root 189, 128 2012-01-09 15:37 /dev/bus/usb/002/001 crw-rw-r-- 1 root lp 189, 130 2012-01-09 15:51 /dev/bus/usb/002/003 w8@w8-FJ463AAR-ABA-a6528p:~$ sudo usb_printerid /dev/usb/lp0 [sudo] password for w8: Error: No such file or directory: can't open '/dev/usb/lp0' w8@w8-FJ463AAR-ABA-a6528p:~$ sudo usb_printerid /dev/usb/lp1 Error: No such file or directory: can't open '/dev/usb/lp1' w8@w8-FJ463AAR-ABA-a6528p:~$ lpinfo -v network ipp network http network socket network lpd direct scsi network smb network beh > > After having done so run the following commands, also with the printer > connected and turned on: > > sudo modprobe usblp > sudo usb_printerid /dev/usb/lp0 > sudo usb_printerid /dev/usb/lp1 > sudo rmmod usblp > > and post the output here. w8@w8-FJ463AAR-ABA-a6528p:~$ sudo modprobe usblp w8@w8-FJ463AAR-ABA-a6528p:~$ sudo usb_printerid /dev/usb/lp0 Error: No such file or directory: can't open '/dev/usb/lp0' w8@w8-FJ463AAR-ABA-a6528p:~$ sudo usb_printerid /dev/usb/lp1 Error: No such file or directory: can't open '/dev/usb/lp1' w8@w8-FJ463AAR-ABA-a6528p:~$ sudo rmmod usblp w8@w8-FJ463AAR-ABA-a6528p:~$ Thanks for the response. Comment - the printer and the usb-parallel cable work properly with Vista and XP; provided the cable is inserted in the same USB socket as when the printer was installed on the system. Greatly appreciate the support, and am very impressed with your patience. nvsoar > > > ** Changed in: cups (Ubuntu) > Status: New => Incomplete > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/910272 Title: CUPS reports printer not connected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/910272/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
