They (Canonical) can't take care of the problem if it's a hardware
issue. Buggy hardware is not unheard of, but it's unfortunately the
worst case scenario because in order to fix the problem the hardware
either has to be recalled and replaced with non-sucky hardware OR a
software fix has to be made for a particular kind of broken hardware.
The problem with the latter solution is that it will often create more
problems than it solves.

Beware of cheap computers. Ours was a low-end model for just 350 euros
(and naturally, too good to be true).

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https://bugs.launchpad.net/bugs/554263

Title:
  [uvcvideo causes ehci_hcd to force halt]Trying to use built-in webcam
  in certain notebooks/laptops breaks other USB devices

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