I have effectively abandoned Ubuntu as a result of Unity.  I have been a
log time converter of friends and family and EVERY person I updated to
unity dislikes it immensely.   I have moved back to debian proper and
have stopped promoting Ubuntu.

I don't post here often but I lurk.  I do feel that Ubuntu devs are
looking at users outside of the current user base almost exclusively.  I
don't feel that any attention is given to the 20m or so people out there
using the product.

There is a truth that cannot be overlooked.  The existing users are your
'dealers' or ambassadors.  They are the ones to lure future users in.
How to get from 20m users to 200m users?  Certainly don't abandon the
first 20m, you will lose your sales force.

I like the dash concept ('task bar' in the common language), I just
don't think the current execution is great.  I have been moving my task
bar/launcher to the left edge forever (gentoo days, circa 2002, fluxbox)
and am happy with this move.  My issue with unity is first of all
performance, which compared to a classic gnome panel, xfce, or windows
7, is sluggish.  I have seen unity on no less than 100 computers so this
is not a hardware specific thing, this is universal.  Secondly, there
MUST be the ability to customize it to some degree.  OSX being the lease
customizable, still is must better than unity in this regard.

and so back to the core issue.  There have been hundreds of suggestions
that are squashed with prejudice and the topic abandoned.  GREAT
suggestions.  Not massive, unreasonable wants, but real, obvious gaps in
the product.

So, this is canonical's game.  they can choose to take the suggestions
or not.  I am not angry, I don't feel ripped off.  But I exercise my
right to use something else.  What is my impact?  probably not huge, but
I do own the largest pro-linux computer service and sales shop in my
town of 200k people.

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https://bugs.launchpad.net/bugs/882274

Title:
  Community engagement is broken

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