I am having this problem with bluetooth also on my Inspiron Mini 1012
running 11.04. I checked the BIOS to make sure bluetooth was enabled
there. It was. WIFI works fine. The bluetooth icon is visible but
bluetooth preferences says "bluetooth is disabled" and clicking on "Turn
on bluetooth" does nothing. It doesn't show up in lshw either.

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https://bugs.launchpad.net/bugs/483713

Title:
  bluetooth interface not seen (lshw, lsusb, hciconfig) on Dell Inspiron
  Mini 1011 (=10v)

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