Public bug reported:
Binary package hint: request-tracker3.8
On Ubuntu 10.10 with the following packages installed
ii request-tracker3.8 3.8.8-4 extensible
trouble-ticket tracking system
ii rt3.8-apache2 3.8.8-4 Apache 2
specific files for request-tracker3.8
ii rt3.8-clients 3.8.8-4 mail gateway
and command-line interface to request-tracke3.8
ii rt3.8-db-mysql 3.8.8-4 MySQL database
backend for request-tracker3.8
Apache fails to start once configured tor request-tracker, the error in the
Apache logs is:
[Sun Apr 24 09:18:05 2011] [error] Can't locate Apache/DBI.pm in @INC (@INC
contains: /usr/local/share/request-tracker3.8/lib
/usr/share/request-tracker3.8/lib /etc/perl /usr/local/lib/perl/5.10.1
/usr/local/share/perl/5.10.1 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10
/usr/share/perl/5.10 /usr/local/lib/site_perl . /etc/apache2) at (eval 4277)
line 3.\n
[Sun Apr 24 09:18:05 2011] [error] Can't load Perl module Apache::DBI for
server rtir:0, exiting...
Cause: This error occurs because of the missing Apache::DBI Perl module.
Workaround: Installing libapache-dbi-perl solves the problem.
Solution: libapache-dbi-perl should be added in the dependencies of
rt3.8-apache2
** Affects: request-tracker3.8 (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/769765
Title:
Missing dependency for libapache-dbi-perl
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