apport information

** Tags added: apport-collected natty running-unity staging

** Description changed:

  You can unmount the built in card reader without a problem by  right clicking 
and selecting"eject". But there is also a "Safely Remove Hardware" choice 
offered. If you select that you get this result:
  Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
  USB device: /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-5)
  SYNCHRONIZE CACHE: FAILED: No such file or directory
  (Continuing despite SYNCHRONIZE CACHE failure.)
  STOP UNIT: FAILED: No such file or directory
  It does appear to unmount as the pendrive icon disappears.
  I don't know if that selection should not show up in this instance or if it 
needs to be there for other devices.
  There is also a pendrive icon on the Unity panel that will not go away until 
the SDcard is removed.
  
  1) uname -a > uname-a.log
  2) cat /proc/version_signature > version.log
  3) dmesg > dmesg.log
  4) sudo lspci -vnvn > lspci-vnvn.log
  yeilds this output
  pcilib: sysfs_read_vpd: read failed: Connection timed out
  
  1)lsb_release -rd
  Description:  Ubuntu Natty (development branch)
  Release:      11.04
  
  2)apt-cache policy pkgname
  N: Unable to locate package pkgname
  I don't know where to find this information in the software center
  
  3) What you expected to happen
  I expected an unmount choice by the way the test question is worded
  
  4) What happened instead
  You are first confronted by a popup window that recognized that my SD Card 
had photos on it.
  Then after right clicking on the pendrive icon on the desktop I was presented 
a menu with two unexpected choices , eject, and 
   "Safely Remove Hardware". While they both appear to unmount the drive, 
because the pendrive icon is removed from the desktop, the "Safely Remove 
Hardware" feature generates this error message:
  Error detaching: helper exited with exit code 1: Detaching device /dev/sdb
  USB device: /sys/devices/pci0000:00/0000:00:1d.7/usb1/1-5)
  SYNCHRONIZE CACHE: FAILED: No such file or directory
  (Continuing despite SYNCHRONIZE CACHE failure.)
  STOP UNIT: FAILED: No such file or directory
  
  There is also a pendrive icon on the Unity panel that will not go away
  until the card is removed. It presents you with an eject selection that
  appears not to do anything.
  
- If you need further information just let me know what and how, in simple
- instructions. Assume I will not understand what you need because that
- will probably be correct.
+ If you need further information just let me know what and how, in simple 
instructions. Assume I will not understand what you need because that will 
probably be correct.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
+ AplayDevices:
+  **** List of PLAYBACK Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ Architecture: i386
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  mark       1429 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0x58200000 irq 45'
+    Mixer name : 'Realtek ALC272X'
+    Components : 'HDA:10ec0272,10250349,00100001'
+    Controls      : 16
+    Simple ctrls  : 9
+ DistroRelease: Ubuntu 11.04
+ HibernationDevice: RESUME=UUID=8874926d-b1ab-4a20-8a5e-203be47ac94e
+ InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20110202)
+ MachineType: Acer AO532h
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic 
root=UUID=c87e70ae-05f2-4e19-ab9d-fe4d96ec325b ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
+ Regression: No
+ RelatedPackageVersions:
+  linux-restricted-modules-2.6.38-7-generic N/A
+  linux-backports-modules-2.6.38-7-generic  N/A
+  linux-firmware                            1.49
+ Reproducible: Yes
+ RfKill:
+  0: phy0: Wireless LAN
+       Soft blocked: no
+       Hard blocked: no
+ StagingDrivers: keucr
+ Tags:  natty running-unity  needs-upstream-testing staging
+ Title: [STAGING]
+ Uname: Linux 2.6.38-7-generic i686
+ UpgradeStatus: Upgraded to natty on 2011-03-10 (18 days ago)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 03/11/2010
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V1.20
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: AO532h
+ dmi.board.vendor: Acer
+ dmi.board.version: V1.20
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.20
+ dmi.modalias: 
dmi:bvnAcer:bvrV1.20:bd03/11/2010:svnAcer:pnAO532h:pvrV1.20:rvnAcer:rnAO532h:rvrV1.20:cvnAcer:ct10:cvrV1.20:
+ dmi.product.name: AO532h
+ dmi.product.version: V1.20
+ dmi.sys.vendor: Acer

** Attachment added: "AcpiTables.txt"
   
https://bugs.launchpad.net/bugs/731346/+attachment/1950533/+files/AcpiTables.txt

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https://bugs.launchpad.net/bugs/731346

Title:
  Card reader in Natty A3 right click menu "Safely Remove Hardware"
  feature

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