OK well that moved us forward; but it looks like something had also left
a .lock file on /etc/shadow.

Please can you repeat the process but for /etc/shadow.lock - might also
be worth looking to see if there are any other .lock files present in
the /etc/ directory.

Thanks

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https://bugs.launchpad.net/bugs/734113

Title:
  package mysql-server-5.1 (not installed) failed to install/upgrade:
  subprocess new pre-installation script returned error exit status 1

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