Thank you for submitting this bug and helping to improve Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile helps, you might want to try to disable all your extensions and re-enable them one by one until you find the problematic one.
You can test a new profile by starting profile manager with the following command, but make sure all Firefox windows are closed first: firefox -ProfileManager To disable extensions, Tools > Add-ons > Find the extension > Highlight and click 'Disable' > Restart Firefox ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/701217 Title: does not remember 'customer number' but says it has. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs