I am using ICQ through a Jabber transport (jabber.scunc.net btw.) and it was 
retrieving the ICQ information in the past, via Pidgin and Psi, correctly. 
After switching to Empathy (2.32.1-0ubuntu1/maverick) the retrieving of 
additional information does not work. The "Request Contact info" spinner keeps 
rotating without a timeout. Please tell me if you need more information!

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https://bugs.launchpad.net/bugs/476582

Title:
  empathy GUI has no option to get the details behind a nickname / ID

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