I believe that the issue is not with any ubuntu package but with the external drive itself. Can you test this on a other pc and see if it works properly also i have a link that may help you to debug your problem https://wiki.ubuntu.com/DebuggingRemovableDevices Cheers
** Changed in: ubuntu Status: New => Incomplete -- Totem movie play opens, but won't play anything https://bugs.launchpad.net/bugs/626661 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs