This is one reason I also can't seriously switch from Pidgin to Empathy.
I remember trying Empathy out last year (I believe) and running into
this issue and finding this same (I assume) open bug report. Knowing
whether or not my friends are on their mobile plays a large part in
how/if I communicate with them.

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Display icon indication for mobile/web client/bot/etc IM users
https://bugs.launchpad.net/bugs/332348
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