I am able to reproduce this and i agree with Ian that "get help online" should opena new window or un-minimize firefox. I perfer open a new window.
** Changed in: firefox (Ubuntu) Assignee: Mozilla Bugs => Alexander Sack Status: Unconfirmed => Needs Info -- Get Help Online appears to do nothing if firefox minimised https://launchpad.net/bugs/94166 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs