Hi Mitch,

Thanks for getting back to me. I attached a couple of the log files
yesterday to later posts in the comments. I ended up cleaning out the files
in the Ubuntu One directories both on my computer and on line then put them
back into the Ubuntu One directory on my computer and they updated. The two
now are in sync. I don't have time today to follow your instruction but hope
the logs I sent yesterday may provide you with information that will help
you fix the problem. If I have any further issues I will let you know and I
will do the exercise you sent when I have time. From what I could find on
the Internet this is a fairly common problem but I did not find any clear
reasons or solutions. Restarting U1 over and over did help some but there
were still some files that had to be removed from both sides and then copied
back.

Thanks again,

All the best,

Wilbur

On 5 May 2010 00:25, Mitch Towner <mitch.towner.ubu...@gmail.com> wrote:

> I'm sorry to hear Ubuntu One is not working properly for you. If you
> would like to help debug the problem that would be greatly appreciated.
> You can do the following in order to provide important details that will
> help determine the root cause of this issue.
>
> 1) Quit the Ubuntu One client. Right-click on the Ubuntu One applet and
> select
> 'Quit'
>
> 2) Open Applications->Accessories->Terminal, then run the command:
> mv ~/.cache/ubuntuone/log ~/.cache/ubuntuone/log_old && mkdir
> ~/.cache/ubuntuone/log
>
> 3) Run the following in the Terminal to open/create this file:
> gedit ~/.config/ubuntuone/syncdaemon.conf
>
> #Add the following two (2) lines to this file and save:
> [__main__]
> log_level = DEBUG
>
> 4) Open Ubuntu One Applications->Internet->Ubuntu One
>
> 5) Let Ubuntu One run for a while, copy some files into your Ubuntu One
> Folder.
> Then attach your ubuntuone logs to this bug. Please zip your
> $HOME/.cache/ubuntuone/log/ folder and attach the zip here.
>
> You can attach logs to this bug report by clicking the 'Add Attachment
> or patch' button at the bottom of the page. Thank you for filing this
> bug report and helping to make Ubuntu better.
>
> ** Changed in: ubuntuone-client (Ubuntu)
>       Status: New => Incomplete
>
> --
> "Updating Files ..." forever but no files updated.
> https://bugs.launchpad.net/bugs/574824
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> Ubuntu One and Ubuntu One directory not syncing.
>
> Ubuntu 9.1 all updates with Ubuntu One at 7.2 meg used, 0.3 percent.
>
> The sync seems to be trying to do something but never does. There is very
> little network activity.
>
> Could I get this working by clearing the whole Ubuntu One folder out on
> both the cloud and the computer? It is of very limited use as it is. Lately
> I also get a "Try again" message at startup and have to either log on again
> or repeatedly refresh. "Loading files" flashes for a moment before the
> message which really offers no advice as to how the go about fixing the
> problem. Are there solutions and how should I implement them if there are?
>
> ProblemType: Bug
> .home.wilbur..cache.ubuntuone.log.syncdaemon.exceptions.log:
>
> .home.wilbur..config.ubuntuone.syncdaemon.conf:
>  [bandwidth_throttling]
>  read_limit = 4194304
>  write_limit = 4194304
>  on = True
> .home.wilbur..config.ubuntuone.ubuntuone.client.conf:
>  [ubuntuone]
>  bookmarked = True
>  connected = True
>  connect = 0
>  show_applet = 1
> Architecture: i386
> CheckboxSubmission: b5314833952630cc95ac092fdd3742ce
> CheckboxSystem: abf102d6ef41328208f5c1554651535a
> Date: Mon May  3 15:34:00 2010
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> Package: ubuntuone-client 1.0.3-0ubuntu1
> PackageArchitecture: all
> ProcEnviron:
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-21.59-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-21-generic i686
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/574824/+subscribe
>

-- 
"Updating Files ..." forever but no files updated.
https://bugs.launchpad.net/bugs/574824
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Bugs, which is subscribed to Ubuntu.

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