Public bug reported:
Well...Attached is a PDF file. This file is a case action summary from
v2.alacourt.com. (I'm a paralegal, I open tens or even a hundred of
these a day.) The PDF files generated by Alacourt open fine in every
PDF reader on every system except those based on libpoppler on Ubuntu.
Here, they ask me for a password despite there being no password on the
file. This seems to happen at random - some files do this, some do not.
However, every PDF client using libpoppler has the same issue whenever
it does occur, so I believe the issue is not in evince (the default PDF
reader and the one I typically use) but rather a bug in the underlying
library. There is one reader in the repos that does not use libpoppler
that I tried before and it would work, but I don't see it in 10.04.
Also, this exact same file will open fine in GIMP, but it's kinda stupid
to have to open a document in an image editor just to read it.
If you'd like to test it like I have, open this file an Adobe Acrobat
and it will render fine, no password requested. Same with Foxit Reader.
Same with Sumatra. Same with Preview on OSX 10.5.8. Same with the PDF
reader on my Android phone. There is no password on this file, and as
such, no other reader asks for one, but for whatever unknown reason,
anything based on libpoppler does.
Usually when this happens (on roughly half the files generated by
alacourt, as well as one other site I visited once, I forget where) I
just open it in Foxit via WINE, but not only am I getting sick and tired
of that, I've also just "upgraded" from a 320GB HDD to a 16GB SSD (data
is still on a USB HDD), so installing 100MB worth of WINE and Foxit is
really, really undesirable right now.
I'm doing this in 10.04, however the same bug manifests itself on the
same files in 9.10 and 9.04 as well. My hardware is an Intel Core 2 Duo
at 2.0GHz, 4GB DDR2, 16GB SSD, GeForce 9650m, don't even know the rest.
I am running 64-bit, but I can also recreate the same issue in a fresh
install of 9.10/9.04/10.04 32-bit on both real hardware and in a
VirtualBox VM, so I am 100% certain this is NOT an issue related to my
hardware. I will try any fix anyone suggests unless it is related to my
hardware, that is just not the problem. I have partimage and have
backed up the whole system so I would be willing to try a reinstall if
necessary however I just installed this 9 days ago (a fresh install
after formatting from 9.10) and the problem existed out of the box (as
well as in 9.10), so I don't see how that will help.
Thoughts?
(Also, FYI, this is a case action summary and it is thus public record,
so before anyone starts moaning about privilege to a certified paralegal
as though I'm not already aware, it's fine. Not trying to be a
preemptive prick, but I had 3 people on a forum reply to me a year ago
about this the first time I tried to fix it in 9.04, and all any of them
could do is try to educate ME about MY job rather than offer me any
actual technical help.)
** Affects: poppler (Ubuntu)
Importance: Undecided
Status: New
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PDF files with no password ask for one anyway
https://bugs.launchpad.net/bugs/562588
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