Matt,
Thank you for taking the time to submit this report. The information gathered
from these helps to make Ubuntu One better. There was a problem with the server
for a brief period of time. The issue is being corrected as we speak. If your
issue persists and you would like to help us debug the problem that would be
greatly appreciated.
1. stop the syncdaemon by running the following command from a Terminal:
u1sdtool -q
("ps -eaf | grep ubuntuone-client" should give you nothing).
2) Run the following in the Terminal to open/create this file:
gedit ~/.config/ubuntuone/syncdaemon.conf
#Add the following two (2) lines to this file and save:
[__main__]
log_level = DEBUG
3. restart the client and reproduce your issue.
4. attach the logs to this report. Just zip your
$HOME/.cache/ubuntuone/log/ folder and attach the zip here.
After you attach the logs you can change the 'Status' of your bug back
to 'New'. The status of a bug report can be modified by clicking on the
current status in the yellow line, which will reveal a sub menu. You can
then set a new status in the drop down box.
thank you,
duanedesign
** Changed in: ubuntuone-client (Ubuntu)
Status: New => Incomplete
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Can't connect to Ubuntu One
https://bugs.launchpad.net/bugs/556993
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