Hi Cindy. You probably should contact HP for support for your netbook. You can also get help from ubuntuforums.org.
It would seem to me that you interrupted the package manager when it was in the middle of installing something and it is stuck in between being able to proceed with any other task and completing the current task which has been interrupted. That message is telling you that to continue to stopped installation of the package, you need to run that command. Open a terminal and type sudo dpkg --configure -a It will then ask you for the password and your package manager should fix the problem. There is a way to fix the problem from a graphical interface, but I am not able to help you with that presently. Regards, Andrew Zajac --- On Sun, 3/14/10, Cindy <cprat...@hotmail.com> wrote: From: Cindy <cprat...@hotmail.com> Subject: [Bug 52697] Re: apt-get tells me to run "dpkg", but the correct command is "sudo dpkg" To: arza...@yahoo.ca Received: Sunday, March 14, 2010, 12:05 PM i bought an hp netbook and it has not worked once. All of my other computers are windows operating systems. This is my first exposure to linux operating system. The error message I am getting is you must manually run 'dpkg --configure -a' to correct the problem. E:_cache->open() failed, please report. I have no idea how to correct this and I am having trouble accessing the web with the browser. Please help. I am very frustrated. -- apt-get tells me to run "dpkg", but the correct command is "sudo dpkg" https://bugs.launchpad.net/bugs/52697 You received this bug notification because you are a direct subscriber of a duplicate bug. __________________________________________________________________ Be smarter than spam. See how smart SpamGuard is at giving junk email the boot with the All-new Yahoo! Mail. Click on Options in Mail and switch to New Mail today or register for free at http://mail.yahoo.ca -- apt-get tells me to run "dpkg", but the correct command is "sudo dpkg" https://bugs.launchpad.net/bugs/52697 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs