Thank you for taking the time to report this bug and helping to make Ubuntu 
better. Unfortunately, we can't fix it because your description didn't include 
enough information.  You may find it helpful to read "How to report bugs 
effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be 
grateful if you would then provide a more complete description of the problem.  
We have instructions on debugging some types of problems at 
http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the 
problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

When reporting bugs in the future please note that filing bugs from an
application's Help menu will file a report against that application. You
can learn more about reporting bugs at
https://wiki.ubuntu.com/ReportingBugs.

** Changed in: ubuntu
       Status: New => Incomplete

-- 
No support for 3G Vivo modem AIKO 82D
https://bugs.launchpad.net/bugs/301401
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