Getting a bit desperate now guys! Is anyone (developer staff or volunteer) 
looking at the O/S via 'apport-collect'? how does it work? I have looked up 
sites for re-installing and have found a suggestion to enter command: 'sudo 
dpkg-reconfigure -phigh -a' 
Is this a good option to rectify the fault?
By the way - hope you all had a good Christmas.
Regards Terry

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screen freezes after working for awhile but cursor still moves around
https://bugs.launchpad.net/bugs/497179
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