Hi Seph,
I'm sorry to hear Ubuntu One is causing such a serious problem for you.
We take data loss issues very seriously and want to get to what the
cause of this is right away. In order to help us do this can you provide
the following information?
1. Attach to this bug any ~/.cache/ubuntuone/log/syncdaemon.log files you have
(some may have date/time stamps in the name)
2. Check to see if any of your files or folders in the ~/Ubuntu One/Documents
folder have been renamed with .u1conflict at the end of the name (if so, this
means the data has not been lost, but Ubuntu One thinks there is a conflict for
one reason or another)
Thank you,
Joshua
** Changed in: ubuntuone-client (Ubuntu)
Status: New => Triaged
** Also affects: ubuntuone-client
Importance: Undecided
Status: New
** Tags added: foundations+
** Changed in: ubuntuone-client
Status: New => Triaged
** Changed in: ubuntuone-client
Importance: Undecided => Critical
** Changed in: ubuntuone-client (Ubuntu)
Status: Triaged => Incomplete
** Changed in: ubuntuone-client
Status: Triaged => Incomplete
** Changed in: ubuntuone-client
Assignee: (unassigned) => Lucio Torre (lucio.torre)
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UbuntuOne deleted all files in my "Documents" folder.
https://bugs.launchpad.net/bugs/490712
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