I guess the issue is hard to reproduce, but we've already 3 duplicates
of this. The likelyhood that the system crashes at the very moment
useradd is modifying /etc/passwd is so tiny that I immediately thought
there was some special casing for gdm-guest-session, e.g. blocking
/etc/passwd while the guest session is open. I may well be wrong,
though. The other explanation would be that when gdm-guest-session makes
the system crash, it often happens at a point where useradd is just
starting - this could be improved by waiting for it to return. Just
guessing.

The reporting problem is well-known, and on my TODO list, hopefully for
Lucid. But it won't be very user-friendly anyways, most people don't
know what this means: it took me some time to discover what that lock
was. So improving error reporting won't be enough.

-- 
System crash in guest session locks /etc/passwd forever
https://bugs.launchpad.net/bugs/432964
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