** Description changed: + The Landscape Team has requested an SRU for this bug. The required + information follows below, and the original bug description is appended + to the end. + + === Statement explaining the impact === + + This bug is typically triggered by release upgrades from jaunty to + karmic. During the upgrade some Python modules are not importable and + cause a crash in the landscape-sysinfo script, which is in turned run by + pam-motd upon user login. For this reason the bug potentially affects + everyone upgrading from jaunty to karmic. The bug in itself has no other + effect than firing an apport bug, however this is likely to make the + user think that something went wrong, so fixing it is really important + from a user-experience point of view. + + === how the bug has been addressed === + + The landscape-sysinfo script has been modified to catch possible module + import errors and exit in that case. The fix is already included in + version 1.4.0-0ubuntu0.9.10.0 of the landscape-client package, which the + current one in lucid and karmic. + + === patch === + + The comment #27 of this bug sports a patch created against the + landscape-client 1.3.2.3-0ubuntu0.9.04.0 package currently in jaunty- + updates. + + === how to reproduce the bug === + + Issue a release-upgrade from jaunty to karmic and switch user or login + as a new user. + + === regression potential === + + The change is very isolated and there's no possibility of regression. + + === original bug description === + Binary package hint: landscape-client unexpected error after changing between users. ProblemType: Crash Architecture: i386 DistroRelease: Ubuntu 9.04 ExecutablePath: /usr/bin/landscape-sysinfo InterpreterPath: /usr/bin/python2.6 Package: landscape-common 1.0.28-0ubuntu1.9.04.0 PackageArchitecture: all ProcAttrCurrent: unconfined ProcCmdline: /usr/bin/python /usr/bin/landscape-sysinfo ProcEnviron: LANGUAGE=en_US:en PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/sh PythonArgs: ['/usr/bin/landscape-sysinfo'] SourcePackage: landscape-client Title: landscape-sysinfo crashed with ImportError in <module>() Uname: Linux 2.6.28-10-generic i686 UserGroups:
** Description changed: The Landscape Team has requested an SRU for this bug. The required - information follows below, and the original bug description is appended - to the end. + information follows below, and the original bug description is available + in the link below. + === Statement explaining the impact === This bug is typically triggered by release upgrades from jaunty to karmic. During the upgrade some Python modules are not importable and cause a crash in the landscape-sysinfo script, which is in turned run by pam-motd upon user login. For this reason the bug potentially affects everyone upgrading from jaunty to karmic. The bug in itself has no other effect than firing an apport bug, however this is likely to make the user think that something went wrong, so fixing it is really important from a user-experience point of view. - === how the bug has been addressed === + + === How the bug has been addressed === The landscape-sysinfo script has been modified to catch possible module import errors and exit in that case. The fix is already included in version 1.4.0-0ubuntu0.9.10.0 of the landscape-client package, which the current one in lucid and karmic. - === patch === + + === Patch === The comment #27 of this bug sports a patch created against the landscape-client 1.3.2.3-0ubuntu0.9.04.0 package currently in jaunty- updates. - === how to reproduce the bug === + + === How to reproduce the bug === Issue a release-upgrade from jaunty to karmic and switch user or login as a new user. - === regression potential === + + === Regression potential === The change is very isolated and there's no possibility of regression. - - === original bug description === - - Binary package hint: landscape-client - - unexpected error after changing between users. - - ProblemType: Crash - Architecture: i386 - DistroRelease: Ubuntu 9.04 - ExecutablePath: /usr/bin/landscape-sysinfo - InterpreterPath: /usr/bin/python2.6 - Package: landscape-common 1.0.28-0ubuntu1.9.04.0 - PackageArchitecture: all - ProcAttrCurrent: unconfined - ProcCmdline: /usr/bin/python /usr/bin/landscape-sysinfo - ProcEnviron: - LANGUAGE=en_US:en - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/sh - PythonArgs: ['/usr/bin/landscape-sysinfo'] - SourcePackage: landscape-client - Title: landscape-sysinfo crashed with ImportError in <module>() - Uname: Linux 2.6.28-10-generic i686 - UserGroups: -- landscape-sysinfo crashed with ImportError in <module>() https://bugs.launchpad.net/bugs/349996 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
