Thanks for the quick response solving this problem so rapidly. This type of team effort should be Applauded by the World to the UBUNTU/Linux providers all over the World. Great Job Guys/Ladies
On Fri, Oct 30, 2009 at 8:52 AM, Robin Bownes <ro...@ncedatrust.org.za>wrote: > Hi, > > I'm not really sure what this is about. The problem that I have with > Ubuntuone is that I get the message "Capabilities mismatch with server" > when I try to connect. (What is that about 8 of 12 MP3 files being > deleted?) > > I am very new to Linux, so excuse me if this is the same thing. However, > a lot of what you said in email I received from you went somewhat over > my head. I was/am under the impression that Ubuntuone allows me to use > 2GB of web space in a similar way to DropBox, etc. If there is more to > it than that, then I'd love to know about it. > > Robin > > -----Original Message----- > From: Matt Griffin <matt.grif...@canonical.com> > Reply-to: Bug 462828 <462...@bugs.launchpad.net> > To: ro...@ncedatrust.org.za > Subject: [Bug 462828] Re: Files are marked for deletion on server when > syncdaemon is killed during sync > Date: Fri, 30 Oct 2009 13:28:43 -0000 > > > ** Description changed: > > Steps to reproduce: > > On Computer1 > 1) Run reinstall_u1.sh script to ensure a clean u1 environment on > Computer1 > 2) Applications->Internet->Ubuntu One > 3) Add Computer1 to my account > 4) Copy ~/Cush (with 12 mp3 files) to ~/Ubuntu One > 5) Sync occurs with server > 6) Check that sync completes by going to https://one.ubuntu.com/ and see > all 12 files there > On Computer2 > 7) Run reinstall_u1.sh script to ensure a clean u1 environment on > Computer2 > 8) Applications->Internet-Ubuntu One > 9) Add Computer2 to my account > 10) Sync starts - allow to run until first 4 mp3 files are there > 11) $ killall ubuntuone-client-applet ubuntuone-syncdaemon > 12) Applications->Internet->Ubuntu One > 13) Allow sync to happen > > Result: 8 of 12 mp3 files deleted on Computer1 and marked for deletion on > cloud (thus unavailable on web) - all just show the 4 files left by > Computer2 > Expected result: 12 mp3 files on both computers and cloud > > Log files being attached along with reinstall_u1.sh script > > ================ > Karmic release note: > > Ubuntu One files may become unavailable in some circumstances > > A bug in the ubuntu one client (#462828) can cause files to become > unavailable in some circumstances. A new client has been released in > the update channel and the server has been updated to show a > "Capabilities Mismatch" error when in use with a an older client to > prevent files becoming unavailable to users. > > Manually running an system update will update the client to work with > the deployed server and fix the root cause. Files are still available > via the web interface at http://one.ubuntu.com > > Contact syncing and tomboy syncing services are not affected by this > issue. > > ================ > > The temporary measure to protect against user data loss will cause the > desktop client to display a "Capabilities Mismatch" message. > + > + > + Update: Fix has been deployed. Beta PPA and non-beta PPA users can both > receive the fixed client software by running Update Manager. > > -- > Files are marked for deletion on server when syncdaemon is killed during > sync > https://bugs.launchpad.net/bugs/462828 > You received this bug notification because you are a direct subscriber > of a duplicate bug. > > Status in Ubuntu Release Notes: Fix Released > Status in Ubuntu One Client: Fix Released > Status in “ubuntuone-client” package in Ubuntu: Fix Released > Status in ubuntuone-client in Ubuntu Karmic: Fix Released > > Bug description: > Steps to reproduce: > > On Computer1 > 1) Run reinstall_u1.sh script to ensure a clean u1 environment on Computer1 > 2) Applications->Internet->Ubuntu One > 3) Add Computer1 to my account > 4) Copy ~/Cush (with 12 mp3 files) to ~/Ubuntu One > 5) Sync occurs with server > 6) Check that sync completes by going to https://one.ubuntu.com/ and see > all 12 files there > On Computer2 > 7) Run reinstall_u1.sh script to ensure a clean u1 environment on Computer2 > 8) Applications->Internet-Ubuntu One > 9) Add Computer2 to my account > 10) Sync starts - allow to run until first 4 mp3 files are there > 11) $ killall ubuntuone-client-applet ubuntuone-syncdaemon > 12) Applications->Internet->Ubuntu One > 13) Allow sync to happen > > Result: 8 of 12 mp3 files deleted on Computer1 and marked for deletion on > cloud (thus unavailable on web) - all just show the 4 files left by > Computer2 > Expected result: 12 mp3 files on both computers and cloud > > Log files being attached along with reinstall_u1.sh script > > ================ > Karmic release note: > > Ubuntu One files may become unavailable in some circumstances > > A bug in the ubuntu one client (#462828) can cause files to become > unavailable in some circumstances. A new client has been released in > the update channel and the server has been updated to show a > "Capabilities Mismatch" error when in use with a an older client to > prevent files becoming unavailable to users. > > Manually running an system update will update the client to work with > the deployed server and fix the root cause. Files are still available > via the web interface at http://one.ubuntu.com > > Contact syncing and tomboy syncing services are not affected by this > issue. > > ================ > > The temporary measure to protect against user data loss will cause the > desktop client to display a "Capabilities Mismatch" message. > > > Update: Fix has been deployed. Beta PPA and non-beta PPA users can both > receive the fixed client software by running Update Manager. > > -- > Files are marked for deletion on server when syncdaemon is killed during > sync > https://bugs.launchpad.net/bugs/462828 > You received this bug notification because you are a direct subscriber > of a duplicate bug. > -- Rickey Ross Network Support Engineer rlross4...@gmail.com rlross4...@att.net -- Files are marked for deletion on server when syncdaemon is killed during sync https://bugs.launchpad.net/bugs/462828 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
