Public bug reported: Binary package hint: cups
For many different PDFs I have tried to print recently, I have experienced the following: 1) Open PDF in evince -- it displays fine, etc. 2) Click File -> Print, select the printer (an HP LaserJet 2200, connected over USB, auto-configured), click "Print" 3) Document is queued, the print icon pops up in the notification area, everything seems to work correctly on the software side. 4) The printer light blinks a few times and then that's it -- nothing is printed. If I instead run 'lpr -P HP-LaserJet-2200 foo.pdf' on the same document, it prints correctly without fuss. If I capture the actual PDF file that evince is generating and sending to cups -- e.g. by snagging it out of /var/spool/cups or using evince's "Print to file" option (these produce byte-identical PDF files; I checked), then the PDF file seems superficially fine -- it displays correctly in evince and xpdf, etc. -- but if passed to lpr then I see the same behavior as I see with evince, i.e., nothing prints. Attached are two examples -- original#.pdf is the original file (downloaded from the internet or whatever) that prints correctly; bad#.pdf is the file that displays correctly, but that cups cannot print. ProblemType: Bug Architecture: amd64 CupsErrorLog: E [25/Oct/2009:14:00:24 -0700] "/etc/cups/ssl/server.crt" is a bad symlink - No such file or directory E [25/Oct/2009:14:00:24 -0700] "/etc/cups/ssl/server.key" is a bad symlink - No such file or directory Date: Mon Oct 26 19:15:38 2009 DistroRelease: Ubuntu 9.10 MachineType: LENOVO 1709CTO Package: cups 1.4.1-5ubuntu2 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcCmdLine: root=UUID=eb19733d-95e4-4bc0-b78e-b240261bf3a4 ro quiet splash ProcEnviron: PATH=(custom, user) LANG=en_US.UTF-8 SHELL=/usr/bin/zsh ProcVersionSignature: Ubuntu 2.6.31-14.48-generic SourcePackage: cups Uname: Linux 2.6.31-14-generic x86_64 dmi.bios.date: 06/19/2008 dmi.bios.vendor: LENOVO dmi.bios.version: 7BETD6WW (2.17 ) dmi.board.name: 1709CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr7BETD6WW(2.17):bd06/19/2008:svnLENOVO:pn1709CTO:pvrThinkPadX60:rvnLENOVO:rn1709CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 1709CTO dmi.product.version: ThinkPad X60 dmi.sys.vendor: LENOVO ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug -- PDF's generated by evince produce no print output on LaserJet 2200 https://bugs.launchpad.net/bugs/461627 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs