I have the same troubles with reading DVD resulted in I/O error or seek
failed and not working hw eject button.

I confirm that (as noted in bug #436767) if you reboot with the CD/DVD
in the tray then it is able to read the whole disc, even after changing
the disc...  the hw eject button does not work, but you can use eject
command.

Closing the empty tray has another consequence... there is no way how to
open it again, neither the eject command works since that.

-- 
Karmic: DVDs cannot be mounted
https://bugs.launchpad.net/bugs/438065
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